IT Technician

Ohk Energy is an innovative energy company committed to powering the future with sustainable, efficient, and cutting-edge energy solutions. Our team thrives on technology and innovation to deliver high-quality services across all areas of our business. We are looking for a skilled IT Technician to support our growing infrastructure and help maintain a secure, efficient, and connected work environment.

Job Summary

The IT Technician will be responsible for maintaining the computer systems, hardware, and network infrastructure across Ohk Energy’s operations. This role supports end users, troubleshoots technical issues, and assists with the implementation of IT projects and security measures. The ideal candidate is a proactive problem-solver with a strong technical foundation and great communication skills.

Key Responsibilities

• Provide technical support for hardware, software, and networking issues across the organization
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment
• Monitor and maintain network systems, ensuring uptime, performance, and security
• Assist with system backups, updates, and data recovery tasks
• Respond to and resolve helpdesk requests in a timely and professional manner
• Maintain documentation for IT systems, configurations, and user guides
• Support onboarding of new employees with IT setups and system access
• Troubleshoot and resolve issues related to remote access, VPNs, and mobile devices
• Assist in the implementation of IT policies, procedures, and cybersecurity protocols
• Work with external vendors for equipment purchases and service support when needed

Qualifications

• Associate or Bachelor’s degree in Information Technology, Computer Science, or related field
• Minimum of 2-3 years of experience in IT support or technician role
• Strong understanding of Windows and Mac operating systems, Microsoft 365, and common business applications
• Knowledge of networking concepts and troubleshooting
• Familiarity with cybersecurity best practices
• Excellent communication and customer service skills
• Ability to multitask, prioritize, and work independently or as part of a team
• Certifications such as CompTIA A , Network , or Microsoft Certified IT Professional (MCITP) are a plus

Preferred Experience

• Experience supporting hybrid or remote work environments
• Familiarity with ERP systems, cloud services, and virtualization technologies
• Previous experience in the energy or utility sector is a plus

What We Offer

• Competitive compensation and benefits
• Opportunities for training, certification, and professional growth
• A supportive and collaborative work culture
• The chance to work on meaningful projects in a growing energy company

Job Types: Full-time, Permanent

Pay: €35,000.00-€60,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• On-site parking
• Wellness program

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: IT Technician