Description
Scurri optimises the ordering, shipping and delivery processes for a growing list of online retailers and distribution companies. We make it easier for well known brands to ship goods to their customers around the world.
A growing demand for online shopping means that we have an exceptional opportunity for a Solutions Engineer to further propel our growth.
This is a full time / permanent role based out of our stunning new Wexford Town HQ.
Key Responsibilities
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Supporting the sales team with solution selling into mid-market and enterprise prospects.
- Supporting the achievement of revenue growth targets.
- Collaborating with individual sales executives to understand customer needs.
- Planning, preparing and delivering powerful solutions that solve client pain points to product solutions.
- Relaying complex information to technical and non-technical audiences.
- Building clear and concise SoWs
- Effectively communicating client needs and insights to the Product and Engineering teams for future product enhancements.
- Identifying and addressing areas for improvement in the sales process and product proposition.
- Coaching team members on the technical aspects of Scurri products and services.
- Evangelise the Scurri product - attend and speak at events etc.
Skills, Knowledge and Expertise
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3 years experience in a customer facing technical role (SaaS environment)
- Proven track record showcasing software and complex technical solutions.
- Computer Science Qualification / Developer background
- Critical thinker with a solution oriented skill set
- Outstanding communication - written and verbal
- Excellent presentation skills
- Strong commercial understanding
- Driven and dedicated team player.
- Ability to forge strong, long-lasting relationships with clients
- Willingness and ability to travel regularly to the UK and EU - planned and reactive to meet client and business needs
- Full and valid driving licence
- This full time, permanent hybrid role will be based out of our Wexford Town offices
Benefits
At Scurri we feel it’s important to hire highly motivated and talented people, make sure they are looked after and to give them the tools and the freedom to get things done. We provide an open and positive work environment while ensuring our employees have the work/life balance they need. Work is not only challenging but exciting and rewarding as well. We encourage employees to grow and develop throughout their career. Additionally, we definitely like to have fun as well. Our main requirement is that you follow our values and focus on the mission. For the 5th year in a row, we are proud to be recognised as a “Great Place to Work”
- Based in our new ultra-modern Wexford Town offices.
- Company pension - Matched employer contribution
- Company Health Scheme - VHI
- 22 days annual leave - additional days added with years of service rising to 25
- Annual company day, regular all-company socials
- Social Club
- Paid volunteer time
- Office perks (breakfast / tea & coffee / snacks / lunch and learn sessions/on site gym etc...)
- 9.00 - 5.30pm (4pm finish on Fridays)
- Employee Assistance Program
About Scurri
Scurri is a next generation delivery management software that was created to put retailers back in control of the most fundamental pillars of their eCommerce business.
We give our clients full control of their costs, operations and customer experience with our easy-to-use and fully customisable Delivery Management Platform.
Our product helps get purchases over the line at the checkout, allows retailers to select the most effective delivery option for each package, create accurate labels, track packages more accurately, and provide an analytics suite that delivers tangible insights.
We can also turn the post purchase experience into an additional marketing opportunity for retailers through own branded tracking communications with Scurri Track Plus.
Founded in 2010, we've grown to process over 100 million orders per annum and we've no intention of stopping there. Our workforce spans Ireland, the UK and Europe supporting an international customer base of well known retailers.
Our team are a curious and resourceful bunch spread across operations, product, IT, finance, customer success, sales and marketing. We collectively share an aspiration to deliver a world class product and service, and to be there for one another and our customers whenever we're needed.
We take our culture seriously and endeavour to reflect our values of Family, Fun, Success, Lean, Customer and Innovation in every aspect of life in Scurri.
Demo
Wexford, LE
Full Time