Scheduling Coordinator

ABOUT 10X HEALTH SYSTEM
10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.

The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.

POSITION SUMMARY
We are looking for a highly organized and proactive Scheduling Coordinator to join our team at 10X Health. In this role, you will be responsible for managing and coordinating appointments, ensuring efficient use of resources and maintaining smooth scheduling operations. You will work with various scheduling tools, communicate with internal teams and external partners, and ensure that all appointments are scheduled correctly and efficiently. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to thrive in a fast-paced environment.

OBJECTIVES

• Manage the schedule for on-site nurses and providers, ensuring effective utilization of their time and resources
• Utilize multiple scheduling tools, including Calendly, Outlook, and Dr. Chrono, to efficiently schedule appointments and manage calendars
• Maintain regular communication with external vendors to coordinate scheduling and ensure smooth operations
• Generate daily reports on scheduling statistics, including the number of patients scheduled and any scheduling errors
• Ensure compliance by scheduling patients with providers who are licensed in their state
• Follow up with patients who have not yet scheduled appointments to encourage booking
• Perform ad hoc duties as needed

COMPETENCIES

• Exceptional attention to detail and accuracy to minimize scheduling errors
• Proficient computer skills and the ability to navigate various software and scheduling tools efficiently
• Strong customer service orientation with the ability to communicate effectively and professionally with patients and internal stakeholders
• Proficiency in Microsoft Suite, particularly Excel, and experience with scheduling software such as Dr. Chrono
• Previous administrative, scheduling, or front desk experience in a clinic or medical facility is required
• Ability to handle multiple tasks in a -paced environment

EDUCATION AND EXPERIENCE

• Bachelor's degree in healthcare administration or a related field, or equivalent relevant experience
• Minimum of 3 years of administrative, scheduling, or front desk experience in a clinic or medical facility
• Experience using scheduling software such as Dr. Chrono and proficiency in Microsoft Suite, particularly Excel, is highly preferred

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer

COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If you require any accommodations during the application process or have any questions, please contact careers@10xhealthsystem.com.
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