Student Life Manager

Who We Are: Job Title: Student Life Manager FLSA Status: Exempt Department: Student Life Reports to: Assistant Director, Student Life Position Summary: The Student Life Manager is responsible for the administration, supervision, programming initiatives, and student conduct for IMG Academy student-athletes in their assigned residence hall. Responsibilities include supervision of professional Residential Mentor staff, facilities and operations management, educational and social programming, conduct management, and on-call emergency response. The Student Life Manager provides direction and leadership for the dormitory staff while promoting a safe, secure, and healthy environment for student-athlete and staff development. Each manager will be responsible for leading and specializing in an additional area of focus such as wellness, discipline, conduct or health & safety. POSITION RESPONSIBILITIES Staff Supervision and Program Administration Oversee the supervision and evaluation of dormitory staff to ensure that company policies, procedures and code of conduct are being maintained for both students and staff. Serve as a responsible adult presence, providing guidance and support in the residence halls for staff and student-athletes Lead the implementation and facilitation of training programs for temporary/part-time/full time staff Organize shift workflow to ensure operations are completed efficiently. Assist with interviewing and selecting of Residential Mentor staff. Work collaboratively with Student Life management on the development and administration of the Residential Life Curriculum. Ensure that programming requirements are being met Each manager will be responsible for overseeing an additional area of focus such as wellness, discipline, conduct or health & safety. Prioritize and manage multiple projects, diligently track and meet deadlines that affect students and staff Collaborate with leadership to analyze and implement policies and procedures to maximize performance and customer service. Partner and communicate with Student Life leadership to ensure consistency across the department. Operations Monitor and oversee Student Life staff ensuring student-athletes are safe and secure in residence halls. Evaluate, oversee and maintain the residential hall providing a safe, secure and healthy living environment. Participate in revising and updating the Student Handbook Coordinate with campus safety and security staff to ensure the security of students and residence halls Monitor housing process including check in/out, early arrivals and opening/closing of residence halls Oversee and coordinate the scheduling of 3 separate shifts Update and maintain appropriate student databases Lead, contribute and follow up on ideas/initiatives in department meetings Lead and actively contribute to general planning for Academy and summer camp programs Communication Collaborate and build relationships with departments including sports, academics and health services. Communicate openly and regularly with dormitory leadership regarding student-athletes’ development. Lead and communicate emergency response and crisis management plans for various situations including weather, lockdown, student illness, injury, etc. Oversee orientation and acclimation of student-athletes to campus life. Communicate and enforce appropriate disciplinary actions for violations. Communicate and follow up on conduct expectations of student life staff. Promptly address escalated student and parent concerns. Adhere to all company policies, procedures and business ethic codes Other duties as assigned QUALIFICATIONS Required Bachelor’s degree in Education, Counseling or related area, or equivalent work experience. Must have at least 2 years’ experience working in a formal setting with students grades 6 to 12. Must have at least 1 year experience managing a team in a customer service setting Experience in training, selection, supervision, programming and evaluation of staff Experience with residential life, summer camps, secondary school or boarding school Must possess good judgment and sensitivity relating to students of various backgrounds. Excellent guest service skills. Experience in a high-pressure, academic/performance setting. Ability to handle and deescalate challenging situations professionally and with sensitivity. Highly organized with the ability to juggle multiple projects. A superior work ethic. Ability to multitask and prioritize in a fast-paced setting Proven track record of working collaboratively with colleagues. Excellent written and verbal communication skills. Proficient with computer and web applications. Preferred Master’s degree in Education, Counseling or related field, or equivalent Experience in counseling, crisis response and mediation. Bilingual. First Aid and CPR Certification. Experience as collegiate student-athlete Experience in boarding school setting. Physical Demands and Work Environment Ability to lift, move, push and pull equipment or boxes up to 40lbs. Must be able to move around residence hall, including stairs Ability to spend long periods of time on their feet, walking, standing, etc. Ability to work flexible hours to include nights, weekends and holidays is required Will be required to be on call overnight per schedule Background Requirements Requires a background check upon offer Requires a drug screening upon offer Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.   Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Want to love what you do in an environment that values learning and growth alongside other high performing individuals? If you answered yes, IMG Academy is hiring. Our unique campus is dedicated to developing the next generation of leaders, champions and influencers. We believe that each day is an opportunity to achieve dreams and inspire greatness. As part of the IMG Family, we prepare our student-athletes to succeed, taking on life with confidence and preparedness. Through our integration of elite academics, athletics and character development, our student-athletes are prepared to rise up to their full potential – whether that’s on the field, in the classroom or in life. We are seeking curious, caring individuals who align with our core values: Passionate Soul: Love what you do Open Mind: Never stop learning and growing Champions Spirit: Strive for greatness Helpful Heart: Lift up those around you Absolute Integrity: Always do the right thing Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world’s diverse voices both internally and externally to ensure success in our mission.

Salary : $37,800 - $47,900