Team Lead, Clinical Operations

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That’s our vision. We’re driven by it. And we need talented people who share it. If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry. Team Lead-Clinical Operations; Wilmington, North Carolina The Position: • Coordinating clinical trials and/or providing coordinator support as directed by Manager. • Assisting Site Manager with organizing, preparing for and conducting staff meetings. • Proactively overseeing recruitment needs and initiatives as needed. • In the absence of the Manager, overseeing daily site activity. • Independently managing projects and/or relationships at the direction of the Manager. • Assisting with staff resource identification, development and utilization, ensuring optimal site performance. • Serving as a marketing representative of the organization with regard to recruitment and retention of studies and development of contacts within the pharmaceutical industry. • Advocates and contributes to the customer service performance of the sites to ensure optimal relationships with volunteers and industry clients. • Promotes business growth through collaborating with Manager for trial feasibility completion, including but not limited to the assessment of trials, investigator and staff involvement and related correspondence with industry. • Establishes and cultivates productive relationships with monitors and industry personnel to enhance business opportunities for the site and organization. • Pursue and secure optimal and adequate trial opportunities to meet the site’s revenue and capability development needs through existing clients and pursuit of new clients. • Provide training and mentoring for the development of site personnel and investigators to facilitate the business development process. • Oversee the process by which we obtain and include investigators in the clinical trial process, including investigator related documents (i.e., research agreement, malpractice coverage, W9, etc.) and internal communications to ensure all necessary personnel are able to perform to PMG standards. • Assisting with the evaluation of employees through performance assessments. • Reporting to management in regards to operational issues. *Travel: Travel to other sites within the network may be required to support increases in workload and, or studies/projects as needed. Benefits of Working in ICON: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent. We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours. We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead. But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change. ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below. Are you a current ICON Employee? Please click here to apply: link