What are the responsibilities and job description for the Junior Account Manager position at 4AllPromos.com?
About Us:
4AllPromos is a leading provider of customized promotional products, serving people, businesses and organizations nationwide. With a vast selection of high-quality items and a dedication to exceptional customer service, we help our clients effectively promote their brands and events. Our team is committed to innovation, creativity, and delivering outstanding value to our customers.
Position Overview:
4AllPromos is seeking a motivated and customer-focused Junior Account Manager to join our team. In this role, you will be responsible for building and maintaining relationships with our clients, understanding their promotional needs, and providing solutions to help them achieve their marketing goals. If you're passionate about sales, customer service, and making a positive impact, we want to hear from you!
Responsibilities:
- Serve as the primary point of contact for assigned clients, building strong relationships and providing personalized service.
- Proactively reach out to clients to understand their promotional needs and identify opportunities for upselling or cross-selling products.
- Collaborate with internal teams to ensure timely and accurate processing of orders and delivery of products.
- Stay informed about industry trends, product offerings, and competitor activities to better serve clients and drive sales.
- Prepare and present proposals, quotes, and presentations to clients, showcasing our products and services.
- Negotiate contracts and pricing agreements with clients to maximize profitability while meeting their budgetary requirements.
- Track sales activity and maintain accurate records using our CRM system.
- Resolve client issues and concerns in a prompt and professional manner.