What are the responsibilities and job description for the Field Representative position at ABI Document Support Services?
Description
ABI is currently looking for a qualified Route Driver (known internally as Field Representative) in the Loma Linda, CA area.
The Route Driver's role is to serve Subpoenas and Authorizations for release of records, and/or personal appearances. The Field Representative will pick up documents, scan onsite, and deliver records to various facilities. The pay for this position is $20-$22 an hour, depending on experience.
A c ompany car is provided (for a fee) for the role as you travel to different locations throughout the region.
We even allow you to use this car for personal use within 300 miles of your home!
Educational Requirements
ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.
ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
ABI is currently looking for a qualified Route Driver (known internally as Field Representative) in the Loma Linda, CA area.
The Route Driver's role is to serve Subpoenas and Authorizations for release of records, and/or personal appearances. The Field Representative will pick up documents, scan onsite, and deliver records to various facilities. The pay for this position is $20-$22 an hour, depending on experience.
A c ompany car is provided (for a fee) for the role as you travel to different locations throughout the region.
We even allow you to use this car for personal use within 300 miles of your home!
- Manage a route by reviewing and prioritizing all current and incoming work daily to ensure all orders are status and completed according to guidelines provided by Field Supervisor.
- Flexibility to work in different routes as assigned by Supervisor.
- Personally serve Subpoena and Authorizations to Custodian of Records.
- Establish strong working relationship with Custodians, schedule orders, and updated status.
- Inform Supervisor of any and all facility changes and updates, by completing the proper forms.
- Ensure all documents requested have been provided and are correct prior to scanning or pickup.
- Scan documents using a laptop and scanner provided by ABI, and following the proper procedures and techniques.
- Provide verification, by signature, on legal documents, such as Proof of Service and Affidavits.
- Operate and maintain the scanner and laptop within factory specifications and report any and all maintenance and repairs needed to the equipment or software.
- Write accurate and legible statuses in English on every work order as required.
- Redistribute work orders, records, X-Ray films, and any other item(s) upon return to the office at the designated place by your supervisor, on daily basis.
- Deliver records and documents to our clients and other facilities.
- Correspond with Field Supervisor and designated Scheduler concerning status and movement of work orders in the Field or in the Field Department via email and phone.
- Complete daily reports as required.
- Communicate and report all errors identified to the Field Supervisor.
Educational Requirements
- High School Graduate and / or GED equivalent. College education is desirable but not required.
- Prior computer, scanner, medical, Legal or insurance claims office work is helpful but not required.
- Knowledge of Discovery Law, especially for service of Subpoena and Authorization, and production of documents on or before deposition or due date preferred.
- Strong interpersonal skills.
- Ability to be professional and helpful to all clients and custodians.
- Strong verbal and written communication skills.
- Good understanding of the organization’s goals and objectives.
- Highly self-motivated and directed.
- Good analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks.
- Attention to detail is critical.
- Telephone system, computer, fax machine, copiers/scanners.
- Internet access from home.
- Professional Photo Copier and/or Company ID card.
- Valid California Driver License (3 points or less), and proof automobile insurance ($100 -$300K).
ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.
ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Salary : $20 - $22
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