What are the responsibilities and job description for the Insurance Customer Service Representative position at Active Insurance Solutions?
Active Insurance Solutions is an independently owned and locally operating insurance agency located in the Chanhassen, MN. We offer both personal and commercials lines products and represent more than 20 highly rated carriers. Our energetic team is looking to add a confident and motivated Customer Service Representative who is passionate about helping others and providing first class customer service!
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Gym Membership
Profit Sharing
Monthly Incentive Program
Responsibilities
- Generating insurance quotes.
- Provideexceptional customer service.
- Maintain client relationships with follow up phone calls.
- Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
- Assess and identify the wants and needs of your customer(s) over the phone
- Educate clients on the insurance policies that best suit their needs
- Provide policies to new clients and explain benefits/risks of the policy
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Professional phone etiquette.
- Strong communication skills, both oral and written.
- Proficiency with Microsoft Outlook and other internet based applications
- Prior insurance experience preferred, but not required.
Salary : $50,000 - $75,000