Supervisor/Administrator

The Administrator is responsible for supporting company-wide initiatives and programming designed to enhance the overall experience of clients, patients, families, direct care workers and field supervisors. The Administrator will develop and support educational and training initiatives, program enhancements, and will be a champion for the human experience in healthcare service delivery.

Ideal Candidate will be:

1. Familiar with and comfortable working on computers.

2. Possess good phone and customer service skills.

3. Ability to coordinate and perform multiple tasks.

4. Understand basic math

5. Excellent written/grammatical skills.

6. Good communication and problem-solving skills.

7. Resilient.

8. Work well with others.

9. Coordinate care for clients. Healthcare experience a bonus.

10. Audit inflow of paperwork and documentation to remain compliant with state standards.

Primary Responsibilities

1. Assist with office organization and management.

2. Staffing of all in-home care cases via field supervisor, direct service workers or self.

3. Develop and implement training programs for new staff members to ensure they are well-equipped for their roles

4. Monitoring and updating daily schedules via computer software for payroll and billing accuracy including trouble shooting/correcting missed clock ins/outs or overlaps.

5. Communicate and notify clients/caregivers daily about schedule needs or changes.

6. Monitor and update client care plans as needs change.

7. Contribute to companywide ideas for recruiting and marketing of services.

8. Plan and coordinate company events, meetings, and team-building activities to foster a positive work environment.

9.Provide clerical support as needed, assisting with correspondence, reports, and other documentation.

Knowledge and Skills Requirements

• Time Management: The ability to effectively manage your own time, as well as the time of others, is essential for a scheduler. You need to be able to prioritize tasks, manage multiple schedules, and ensure that everyone stays on track.
• Attention to Detail: You need to be detail-oriented and able to catch mistakes before they become problems. You should have strong organizational skills and be able to keep track of many different schedules and deadlines.
• Communication Skills: The ability to communicate clearly and effectively is essential for an administrator. You need to be able to explain schedules and deadlines to management, team members, clients, and be able to respond to questions and concerns in a timely manner. Must be able to spend a lot of time on the phone communicating with caregivers and clients.
• Problem Solving Skills:
• Technology Skills:
• Flexibility: Ideal candidate should be flexible and adaptable. Projects can change quickly, and you need to be able to adjust schedules and priorities accordingly. You should be able to work well under pressure and be able to handle changing deadlines and priorities with ease. Ability to be available outside of typical office hours is a must.
• Caregiving experience or ability a plus.
• Must be authorized to work in the United States.

Job Type: Full-time

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Associate (Required)

Experience:

• Caregiving: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person