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Front Office Specialist

Advanced Foot & Ankle Care Centers
Dickson, TN Full Time
POSTED ON 12/8/2024 CLOSED ON 1/28/2025

What are the responsibilities and job description for the Front Office Specialist position at Advanced Foot & Ankle Care Centers?

WE ARE GROWING! COME JOIN OUR TEAM! We are looking for a motivated, high energy Front Desk Specialist to support our Dickson/Fairview location.

The Front Desk Specialist is the first person our patients see so we're looking for someone who is friendly and outgoing who will treat our patients like the true treasures they are!

Front Desk Specialist Responsibilities:

  • Greet patients and check them in to the office and then out again at the front desk
  • Ensure patient paperwork gets filled out and then correctly entered into the system
  • Message doctors and medical assistants as needed
  • Look up patient accounts and collect any monies due at the time of the appointment
  • Send out consult notes and send office notes to referring doctors
  • Mailing out new patient letters to all new patients
  • Close out at the end of the day and make sure money is balanced
  • Scan ALL documents including (ABNs, patient paperwork, DME forms, etc)

Role Specific Qualifications:

  • This position requires an up-to-date understanding of insurance and verification processes.
  • ECW experience preferred.
  • Ability to work independently and in a fast paced environment
  • Ability to multitask and prioritize daily tasks
  • Ability to communicate effectively with internal and external vendors and staff
  • Encourage and build mutual trust, respect and cooperation among team members

This position may, at times, require travel to our other office locations to assist with staff coverage.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Ability to commute/relocate:

  • Dickson, TN: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • eClinicalWorks: 1 year (Preferred)

Work Location: In person

Salary : $17

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