What are the responsibilities and job description for the Order Processing Coordinator position at Advanced Purification Engineering Corpor?
APEC (Advanced Purification Engineering Corp.) is a leading solution provider for premium drinking and filtration systems in the United States. With more than 25 years of industrial experience and a loyal customer base that spans the globe, we are proud of our reputation for the highest quality water filtration systems and services that we provide.
Having been an expert in reverse osmosis water filtration field, APEC continuously drives innovation in the product category to make them appealing to end consumers in a fresh light. In addition, we are pleased to become a part of Culligan family in 2021, which will further strengthen our commitment: bringing clean and healthy water to you, whether you are at home, in the office or on the go.
We are seeking a dedicated and detail-oriented Order Processing Coordinator to join our team. In this role, you will primarily focus on manually processing orders received from various sales channels, ensuring accuracy and efficiency throughout the workflow. This position requires strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.
Please note that this is an onsite role located in the City of Industry, as hands-on involvement in our operations is essential.
Key Responsibilities:
- Process orders independently with high accuracy, meeting all quality standards and delivery deadlines
- Manage end-to-end order documentation, including purchase order retrieval and QuickBooks invoice processing and submission
- Serve as primary liaison with our 3PL partners, orchestrating seamless coordination of shipments and maintaining delivery schedules
- Monitor and validate order details to ensure accurate transfer of requirements to distribution partners
- Proactively track shipment status and coordinate with any shipment issues accordingly
- Act as the central point of contact for order processing inquiries, facilitating clear communication between departments and ensuring prompt resolution of issues
- Provide timely updates to management regarding operational anomalies, potential fraud risks, and other critical concerns that require escalation
- Other duties as assigned.
Qualifications:
- High School Diploma or GED required. Bachelor’s degree preferred.
- 2 years of experience in order fulfillment, supply chain, eCommerce, or related field.
- Work experience with QuickBooks.
- Proficient with Microsoft Office (Outlook, Excel, Word)
- Excellent organizational and communication skills (both verbal and written).
- Detail oriented with the ability to multi-task and deal with changing priorities.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in this position.
Resourcefulness, Problem Solving, Team Player, Attention to Detail, Punctual, Time Management, Organized, Oral and Written Communication
We offer competitive compensation & benefits including: Medical, Dental, Vision, Life, 401(k) & 401k Match, Parental Leave, PTO, Additional voluntary benefits