What are the responsibilities and job description for the Patient Advocate Scheduling Specialist (Part-time) position at Airrosti?
Patient Advocate Scheduling Specialists have the unique privilege of being the voice of Airrosti. This team answers all incoming patient calls nationwide. Located at the Airrosti Headquarters, our Patient Advocate Team members provide exceptional customer service in a supportive team environment. This includes:
- Educating and guiding potential patients about the Airrosti experience by phone
- Scheduling new and existing patients for all Airrosti locations
- Replying to patient inquiries and scheduling requests
Candidates wanting to join an exciting and growing organization with significant advancement opportunities are encouraged to apply. The ideal candidate must be passionate about providing exceptional customer service, possess outstanding communication skills, and has the ability to multi-task in a fast-paced environment.
Perks:
- $18.00/hr
- Airrosti Headquarters is located in San Antonio, TX (111 Tower Drive, Building 1, San Antonio, TX 78232)
- Fun, supportive team environment
- Casual work attire
- Great benefit package
- Opportunities for advancement
- Options to work fully remote, hybrid or in-office.
Requirements:
- Passionate about helping people
- Previous customer service experience is a plus
- Strong written and verbal communication skills
- The ability to embrace change & maintain a positive attitude
- Work well in a dynamic team environment, as well as in an independent setting
- Bilingual in English/Spanish is a plus
- Mandatory 2-3 week training period
- Must be able to work 4-5 hour shifts and the following schedules.
- Monday-Friday from 9:00am-2:00pm or 11:00am-4:00pm
- Bachelor’s degree is preferred, but not required
Salary : $18
