What are the responsibilities and job description for the Information Technology Infrastructure Manager position at Akkodis?
Akkodis is seeking an Information Technology Infrastructure Manager for a full-time position with a client located in Newark, DE.
Salary Range: $140,000 to $160,000/ Year(The salary may be negotiable based on experience, education, geographic location, and other factors)
Title: Information Technology Infrastructure Manager
Location: Newark, DE (Hybrid 2-3 Days onsite)
Manager of IT Infrastructure
ESSENTIAL FUNCTIONS:
This position is responsible for leading and managing all aspects of, and personnel within the Systems Administration and Technology Support functions of the IT organization. Position requires formulating priorities consistent with the organization’s vision, while being responsive to growth & cybersecurity. Lastly, the position is responsible for fostering the growth of capabilities of the department, and the individuals therein.
DUTIES:
- Maintain and Develop the IT Infrastructure Group’s Lifecycle Operations
- Oversee all aspects of IT Infrastructure, including the below, along with all supporting components and personnel:
- Servers & appliances (hardware, operating systems, hypervisors, storage, etc.) -Electronic Communications (voice, cellular, email, fax, telecommunication lines, etc.
- Technology Support (workstations/laptops, peripherals, operating systems, software, etc.)
- Physical Environment (Server rooms, DR sites, etc.)
- Microsoft-based products
- Non-enterprise scale business applications
- Webservers
- Backup & recovery
- Monitoring tools
- Authentication and Authorization
- Assures that a roadmap and lifecycle is developed for the portfolio
- Anticipate and identify technology/business needs implementing new technology, hardware, software, processes, applications, and services, along with enhancements to existing products
- Maintain and develop monitoring tools and program for Infrastructure, including security, performance, data, functionality, and configurations
- Assures coverage for on-call 24/7 incident management support to the production environment, directing workflow and escalating issues where appropriate
- Enforce and develop requirements related to the IT Infrastructure (e.g. OS settings, back-ups, authentication, etc.), based on manufacturer published authoritative guidance and/or company policy.
- Plans and Develops the Annual Budget, Application Roadmap, & Project Schedule
- Monitors all expenses and capital expenditures against budgeted expectations
- Prepares draft budgets (personnel, expense, and capital) for submission
- Assist staff with developing application roadmaps, isolating critical decision points and paths forward
- Assures the use of approved methodologies for initiatives related to IT Infrastructure including; scoping, product feature/cost comparisons, requests for proposals, statements of work, licensing agreements, project plans, quality assurance, implementation, and continuous monitoring
- Comply with and support activities initiated by Audit & Cybersecurity Security personnel
- Oversee preparation for, and draft responses to audit and security assessments
EDUCATION/EXPERIENCE REQUIREMENTS:
- Bachelor’s degree in computer science, Information Technology, or related discipline from an accredited college or university, with a minimum of ten years’ experience in Infrastructure support, or equivalent combination of education and experience.
- Master’s degree preferred. Three or more years of leadership responsibilities, including strategy, budgeting, and staffing.
- Mastery of IT virtualization, networking, operating systems, shared storage, telecommunications, database, IT security, and backup/disaster recovery concepts.
- Knowledgeable in a combination of Linux, Windows, Active Directory, VMWare, Oracle Virtualization, Microsoft Exchange, and Mitel Phone System.
Benefits include but are not limited to:
- Medical/Dental/Vision
- 401K
- PTO/Paid Holidays
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Salary : $140,000 - $160,000
