What are the responsibilities and job description for the National Accounts Coordinator position at Allen Lund Company, Inc.?
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why we’re Awesome!!
Inclusive company culture
Training and Development
Competitive Compensation
Unparalleled Benefits & Wellness (we mean really good)!
401k with a generous match
Career Growth Opportunities
Transfer Opportunities
Share in Company ownership
Employee Recognition program
We are looking for a National Accounts Coordinator. This position will assist in account development for any customer within our key corporate accounts in the National Accounts Division. Additionally, the position will be responsible for assisting in growing new accounts based primarily on the development of standard operating procedures, reporting, and helping with a variety of data and systems. This position will require analytical skills to develop synergies in our system and work with the National Accounts Team and from time to time offices to find efficient and effective solutions for our customer base. If this is you, or you like a challenge– let’s talk.
You will
Build loads
Verify scheduled appointments are being met by offices
Update files
Ensure drivers are tracking on the ALC APP
Update customer’s systems
Update customers with critical information, etc
Analyze and dispute customer scorecards
Review and monitor reports in Power BI and ALX
Support billing needs
Daily customer reporting
Update active load information into the system for the shipper and carrier tracking
Update shipper files accordingly
Complete ALC system training as required
Skills and Experience
Self-motivated, enthusiastic team player who excels in a fast-paced environment
Excellent and effective communication skills
Strong customer service orientation and excellent work ethic
Ability to quickly process information and make decisions
Excellent time-management skills with the ability to multitask
Highly organized and detail-oriented
Ability to work well under pressure in a fast-paced environment
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
