What are the responsibilities and job description for the Veterinary Receptionist position at Aloha Pet and Bird Hospital?
Job Summary
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. The ideal candidate will serve as the first point of contact for pet owners, providing exceptional customer service while managing the front desk operations of our veterinary clinic. This role requires a love for animals and a strong ability to communicate effectively with both clients and veterinary staff.
Duties
- Greet clients and their pets warmly upon arrival, ensuring a welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Handle incoming calls, addressing inquiries, and providing information about services offered.
- Process patient records, including medical histories and vaccination records, with accuracy.
- Assist in the collection of payments and manage medical billing processes.
- Maintain cleanliness and organization of the reception area and waiting room.
- Provide support to veterinary staff by preparing examination rooms and assisting with animal restraint when necessary.
- Monitor inventory levels of supplies and assist in ordering as needed.
- Communicate effectively with pet owners regarding their pets’ health needs and follow-up care instructions.
Qualifications
- Previous experience in a veterinary or animal care setting is preferred.
- Strong knowledge of animal anatomy, handling, and restraint techniques is essential.
- Familiarity with medical collection processes within a veterinary context is advantageous.
- Experience in veterinary critical care or laboratory settings is a plus.
- Ability to handle various types of animals, including dogs, equines, and other small animals comfortably.
- Excellent communication skills with the ability to interact positively with clients and team members alike.
- Strong organizational skills with attention to detail in managing records and appointments.
- A genuine passion for animal welfare and a commitment to providing high-quality service.
Join our team as a Veterinary Receptionist where you can make a difference in the lives of pets and their owners every day!
Job Type: Full-time
Pay: $16.50 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- 4x10
- Every weekend
- Holidays
Ability to Commute:
- Indn Hbr Bch, FL 32937 (Required)
Ability to Relocate:
- Indn Hbr Bch, FL 32937: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18