Demo

Manufacturing Ops Manager, Robotics Manufacturing & Technical Operations

Amazon
Westborough, MA Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 4/6/2025

DESCRIPTION

Are you inspired by the invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

The Amazon Robotics (AR) Operations organization is Amazon’s manufacturing arm for industrial robotics. We manufacture high-quality robotics for fulfillment and transportation centers across Amazon. It’s an operation that works cross-functionally with Engineering and Supply Chain teams. We are seeking a talented Warehouse Operations Manager with thorough knowledge of materials management to support manufacturing in our facility in North Reading, MA.

In this role, you will lead a team of hourly manufacturing associates and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. The company has complex products that requires a detail oriented, organized, and high-energy individual to coordinate daily production requirements and lead initiatives. The successful candidate for this position will be a self-managing, action-oriented individual focused on developing a high performing team while delivering business results.

Key job responsibilities
· Support, mentor, and motivate hourly workforce
· Manage safety, quality, productivity, and customer delivery promises
· Oversee daily execution of manufacturing operations to deliver daily requirements with a focus on safety and quality.
· Manage, grow and develop a team of high-performing associates, while promoting a culture of inclusion, innovation and performance.
· Gather, trend and report process metrics/KPIs to promote improvement initiatives from suppliers through factory.
· Drive efficiency and quality through process-focused approaches, process improvement initiatives and root cause / corrective action exercises.
· Manage team goals and critical metrics to ensure business success. Drive accountability with the team.
· Lead and implement critical business initiatives across the team.
· Work effectively across functions with matters involving Quality, Engineering, Supply Chain, Finance, etc.
· Conduct employee reviews, hiring, and all disciplinary functions for the reporting team.
· Contribute to Operations project teams leading new product introduction and other manufacturing initiatives.

BASIC QUALIFICATIONS

· A Bachelor's Degree or 2 years Amazon (blue badge/FTE) experience
· 1 years of direct management experience for employees and their performance
· Strong communication and interpersonal skills.
· Proficiency with Microsoft Office.
· Excellent analytical and problem-solving skills.
· Effective coaching and mentoring skills.
· Ability to work in a fast-paced environment and prioritize tasks.
· Demonstrated commitment to safety and quality.

PREFERRED QUALIFICATIONS

· Experience in a complex, high-volume manufacturing environment.
· Experience supporting new products and product development programs.
· Experience working with Oracle ERP and Agile PLM.
· Experience in advanced manufacturing, distribution and logistics.
· Working knowledge of Lean Manufacturing and application of Continuous Improvement (CI) tools.
· Proficient with data collection, data analysis and use of metrics.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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