What are the responsibilities and job description for the Front Desk Receptionist position at American Marine Hayward?
With 5 locations in Wisconsin and Iowa, American Marine is excited to expand to Hayward and we need dedicated employees like you to join us! As part of the American Marine team, all full-time employees have health, vision, and dental insurance, as well as paid holidays and support from all of our locations to help you grow in your position and our organization!
We are currently seeking a highly motivated individual for an entry-level position as a receptionist. This position would be ideal for someone who likes interacting with other people and is committed to delivering a positive customer experience.
Job Functions, Responsibilities, & Authority
The receptionist helps to keep all office operations running smoothly
- Greets walk-in customers and assists as necessary
- Answers & routes inbound phone calls; monitors and responds to voicemails
- Collects customer payments in person, over the phone, and through online pay
- Receives and processes incoming mail; prepares outgoing mail
- Assists with register batching and cash processing
- Notifies sales team of walk-in customers and appointment arrivals
- Assists in creation of marketing materials (such as signage or brochures) for location
Qualifications
- Strong interpersonal skills
- Strong communication skills (written & verbal)
- 1-3 years front desk, reception, or call center experience a plus
Who We Are:
From the beginning, American Marine has focused on the customer experience. American Marine has won several Marine Industry Top 100 Awards and maintains a high CSI level with all manufacturers. With locations in La Crosse, Dubuque, and Lake Holcombe, our company has steadily grown since the early 1960’s. Our goal is to help customers make the most of their time on the water, whether that is matching them with the right boat for their needs and budget, or servicing their boat quickly & efficiently.
What We Offer:
- Paid holidays & PTO
- 401(k) Retirement Plan
- Health, vision, & dental insurance
- Paid training
- Open-door management
- Direct Deposit payroll (bi-weekly)
- Employee discount
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 38 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15