What are the responsibilities and job description for the Field Service III Sr. position at APN Software Services Inc?
Job title: Field Service III Sr
Duration: 3 Months
Location: Remote/travel to customer location Elk Grove Village, IL, 60007 and Lincolnshire, IL 60069
Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES
- Perform daily inspection of robots and connected equipment
- Boot up associated systems and troubleshoot any issues
- Set up environments and help robots perform pre-defined use cases
- Record and document system performance, issues, and suggestions for improvement
- Help customers pick and replenish goods required to test the robot operations
SKILLS AND REQUIREMENTS:
- Experience with command line interface on linux systems
- Writing procedures and/or work instructions
- Experience training others a plus
- Worked with AMRs before is a plus
- Has worked in a professional setting (medium level of responsibility)
- Has interfaced with customers
- Problem-solving in high pressure situations
- Proponent of new technologies
- High level of attention to detail
- Good situational awareness with ability to assess and document system status
EDUCATION and/or EXPERIENCE
High School diploma or GED required
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