Program Coordinator - DD

Ascentria Care Alliance employees and volunteers take pride in the impact they have on the people they serve. It’s more than just a job, it’s an opportunity our employees have to care for and share in the lives of people who greatly need and appreciate their presence. Ascentria Care Alliance focuses on every child, elder, disabled person, refugee, endangered teen or teenage mom in order to build stronger communities one person at a time. This is an excellent opportunity to enhance the operations of a $75m non-profit social services organization with programs throughout New England.

The Program Coordinator will be member of Ascentria Developmental Disabilities Services Leadership Team. This program supports individuals and families (ages 6 ) in their home.

Responsibilities:

• Demonstrate a Trauma Informed, human centered and strength-based philosophy, by treating all clients, families and collaterals in a non-judgmental and respectful manner while building upon their strengths and experiences
• Consistently demonstrate discretion and independent judgment with regard to assessing and making decisions around the best interest of individuals and families receiving supports
• Manage individual client budgets to ensure disbursement of funds meets all regulatory standards
• Participate in the IEP and ISP process/ responsible for treatment planning and implementation of interventions
  

• Assure that required documentation is complete and professional, that it is done in a timely manner and meets contractual guidelines
• Coordinate weekly communication with families and staff in a professional manner
• Participate in on call responsibilities in a calm and professional manner while insuring the safety of the individual involved
• Inform Program Manager of any incidents or concerns while utilizing professional judgement
• Lead team while insuring the highest quality of services for both individuals and families
• Provide creative problem solving alternatives in difficult and crisis oriented situations
• Maintain open and clear communication with all staff and clients\families
• Function consistently with all agency policies including confidentiality and client rights and responsibilities
• Assist with PQI efforts and implementation of outcome measures which assess programmatic impact on client’s lives

Qualifications:

• Bachelor’s Degree in related preferred but will considerable comparable experience working in a community and/or residential based setting
• Ability to obtain licensure within 6 months of employment required. ASWB licensure according to education and experience level {LICSW LCSW, LSW or LSWA}
• Minimum of 1 year management/supervisory experience preferred.
• Knowledge of DDS ISP, and IEP Process, PBIS, and Charting The Life Course preferred
• Ability to provide strong leadership and supervision to staff while being supportive and positive.
• Ability to effectively delegate tasks, train staff, and recognize achievements of both staff and individuals served.
• Ability to set priorities and manage multiple tasks while meeting deadlines.
• Ability to manage conflict, stress, and respond to changing environments.
• Experience with managing crisis situations.
• Ability to implement treatment plans and set limits and manage client behaviors.
• Ability to provide on-call coverage and work a flexible schedule, including nights and weekends as needed.
• Ability to work within the mission of the agency, “We are called to strengthen communities by empowering people to respond to life’s challenges.”
• Valid driver’s license and proof of automobile insurance is required to transport clients throughout the community in personal vehicle and/or Ascentria vehicles.
• Strong computer, Microsoft Office skills required.
• Excellent verbal and written communication skills.
• Excellent problem solving skills.

Trainings Required:

• Ascentria Organizational Orientation
• CPR/First Aid
• De-Escalation and Applied Non Violence
• Maintain mandatory training and certifications as required