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IT Help Desk Specialist

ATEC, Inc.
Spring, TN Full Time
POSTED ON 12/11/2024 CLOSED ON 2/6/2025

What are the responsibilities and job description for the IT Help Desk Specialist position at ATEC, Inc.?

Salary varies depending on your YoE.

English/Korean bilingual is a plus.

Overview
We are seeking a skilled IT Specialist to join our team. The ideal candidate will have a moderate/strong background in IT infrastructure and computer hardware, with proficiency in various operating systems and network administration.

Responsibilities
- Provide technical support and troubleshooting assistance to end-users
- Install, configure, and maintain computer hardware and software
- Manage user accounts and permissions
- Set up and troubleshoot VPN connections
- Monitor firewall security settings
- Assist in maintaining network infrastructure
- Collaborate with IT teams to resolve complex issues

Skills
- Proficiency in TCP/IP networking protocols
- Strong knowledge of help desk procedures and best practices
- Experience with network administration tasks
- Familiarity with Linux operating systems
- Ability to manage computer systems efficiently

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Help desk: 1 year (Required)

Ability to Commute:

  • Spring Hill, TN 37174 (Required)

Ability to Relocate:

  • Spring Hill, TN 37174: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000 - $85,000

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