Commercial Lines Account Manager

Responsibilities

• Servicing any Commercial Lines client as needed concerning calls, emails, faxes, mail, and office visits.
• Writing new Commercial Lines policies for existing and new clients as needed. This includes quoting, application preparation, completion of RMV paperwork, binders, policy issuance, and posting down payments.
• Discuss and advise clients of policy coverage recommendations.
• Account rounding. Asking current clients for the opportunity to quote other lines of insurance to contribute to the growth of the agency.
• Review renewal policies - making suggestions to clients, and remarketing if necessary to retain the business.
• Guide clients with the claims reporting process and be available to assist with client questions throughout the claim process including calls/emails to company claim reps., or adjusters.

Qualifications

• At least 2 years of Commercial Lines Insurance experience required.
• High School diploma is required.
• Property & Casualty License required or willing to obtain one within 6 months of employment.
• Prior Customer Service experience required.