Demo

Bilingual French Customer Service Representative

Atrium Staffing
Bridgewater, NJ Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/13/2025

Our Client is a world leading luxury retailer that is currently seeking a Bilingual French Customer Service Representative to join their growing team. This is an opportunity to join a thriving global luxury group with endless possibilities to learn and growth.

Salary / Hourly Rate :

18 / hr-$20 per hour.

Position Overview :

The Bilingual French Customer Service Representative will be responsible for providing exceptional customer service to support the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. They will serve as a single point of contact for customer account interaction and discrepancy resolution.

Responsibilities of the Bilingual French Customer Service Representative :

  • Log customer interactions in CRM system.
  • Answer inbound calls in a professional manner and troubleshooting issues as needed.
  • Implement and enhance customer service-related procedures, processes, and systems.
  • Allocate inventory in a timely manner.
  • Maintain up to date knowledge on product specifications.
  • Act as a product and industry expert in order to best serve clientele.

Qualifications of the Bilingual French Customer Service Representative :

  • Experience working with corporate customer service.
  • Experience using Microsoft suite platforms.
  • Strong written and verbal communication skills.
  • Familiarity with CRM systems and practices.
  • Education Requirements of the Customer Service Representative :

  • High School Diploma Required.
  • Bachelor's Degree Preferred.
  • Benefits :

  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
  • Salary : $18 - $20

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