What are the responsibilities and job description for the Service Manager position at Avon Power Equipment?
Job Summary
We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will be responsible for managing service operations, ensuring customer satisfaction, and leading a team of service technicians. This role requires a strong background in automotive repair and diagnostics, along with excellent leadership and communication skills.
Duties
- Supervise daily operations of the service department to ensure efficiency and productivity.
- Manage a team of service technicians, providing guidance, training, and support as needed.
- Oversee automotive diagnostics and repairs, ensuring high-quality workmanship.
- Coordinate with customers to understand their needs and provide exceptional service.
- Implement upselling strategies for additional services such as oil changes, alignments, and diesel engine repairs.
- Maintain accurate records of services performed, including auto estimating for repairs.
- Monitor inventory levels of parts and supplies to ensure availability for service needs.
- Foster a positive work environment that encourages teamwork and professional growth.
- ADDED BENIFITES
- We offer Tech training with our Factory Certified Brands
- Clean working environment heat controlled building.
- Up to date shop equipment
Experience
- Proven experience in automotive repair and service management is essential.
- Strong knowledge of automotive diagnostics and repair processes.
- Experience in automotive sales or upselling services is preferred.
- Familiarity with diesel engine repair is a plus.
- Previous experience as a service technician or in a similar role is highly desirable.
- Excellent communication skills to effectively interact with customers and team members.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
Join our team as a Service Manager where you can make an impact by leading our service department to success while providing top-notch customer care!
Job Type: Full-time
Pay: $23.00 - $33.40 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Shift:
- Day shift
Work Days:
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Avon, NY 14414 (Preferred)
Ability to Relocate:
- Avon, NY 14414: Relocate before starting work (Preferred)
Work Location: In person
Salary : $23 - $33
