Inside Sales and Lead Generation Specialist

Job Title: Inside Sales and Lead Generation Specialist
Location: Brighton, MI
Company: Beauchamp Water Treatment Solutions
Position: Full-Time

About Us:
At Beauchamp Water Treatment Solutions, we are committed to providing superior water treatment solutions and exceptional customer service. Our dedication to excellence has made us an industry leader, and we are looking for a self-directed and highly motivated Inside Sales and Lead Generation Specialist to join our dynamic team. If you’re passionate about building relationships and contributing to business growth, this is the role for you.

Position Overview:
As an Inside Sales and Lead Generation Specialist, you will be a key player in driving sales growth and ensuring our customers remain highly satisfied. You will manage client accounts, develop sales strategies, and use your initiative to ensure long-term customer loyalty and success.

Key Responsibilities:

• Sales Development: Proactively identify and generate new sales opportunities via inbound/outbound calls, emails, and other communication channels. Promote and upsell water treatment products and services to both new and existing customers.
• Customer Relations: Build lasting relationships with customers by addressing their needs, resolving issues, and ensuring satisfaction. Implement retention strategies to reduce churn and enhance customer loyalty.
• Account Management: Oversee a portfolio of client accounts. Resolve account-related inquiries, act as the main point of contact, and ensure ongoing support and satisfaction.
• Product Knowledge: Develop in-depth knowledge of our products and services to effectively communicate their benefits and features to customers, ensuring a positive experience.
• Sales Reporting: Track sales performance, customer feedback, and market trends. Use data insights to adjust strategies and optimize sales efforts.
• Collaboration: Work cross-functionally with marketing, technical support, and other departments to ensure seamless customer interactions and issue resolution.

Qualifications:

• Experience: Minimum of 2 years in inside sales, customer service, or account management. Experience in water treatment or a related industry is a plus.
• Sales Skills: Proven success in meeting/exceeding sales targets. Strong sales and negotiation abilities with a focus on building customer trust.
• Customer Focus: Exceptional interpersonal skills, with the ability to develop and nurture long-term relationships.
• Communication: Clear, confident, and professional verbal and written communication skills.
• Organizational Skills: Ability to multitask and manage multiple client accounts effectively, with attention to detail.
• Technical Aptitude: Basic understanding of water treatment systems is beneficial. A willingness to learn and adapt to industry trends is essential.
• Self-Motivated: Ability to work independently and take ownership of sales targets, customer relationships, and problem resolution.

What We Offer:

• Competitive Salary: Base Salary plus Commission.
• Benefits: Health insurance and paid time off after 90 days of employment.
• Professional Growth: Opportunities for career advancement and continuous professional development.
• Supportive Team: A collaborative and inclusive work environment where your contributions are recognized and valued.

How to Apply:
If you're a proactive, self-motivated individual with a passion for customer service and sales, we want to hear from you! Please submit your resume and cover letter detailing your relevant experience to job search platform.

Beauchamp Water Treatment Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.