Ministry Relations Rep - Assoc

The Ministry Relations Representative will serve a front-line role within Donor Ministries, contacting donors to thank them for their support. In each interaction, represent Blue Ridge Broadcasting with professional manner and excellence in service. Intentionally communicate gratitude for their gifts, a feeling of partnership in ministry, information on how God is working through the ministry, and minister to donors through prayer. In addition, as an Associate, this position is not to exceed 1,000 hours of work per year.

Blue Ridge Broadcasting (BRB) is a listener-supported corporation that operates the The Light FM radio stations, the primary of which is 106.9 FM WMIT. Founded by Billy and Ruth Graham, and with offices and studios on the property of the Billy Graham Training Center at The Cove in Asheville, BRB reaches portions of seven states through 106.9 FM and six other FM signals in NC, SC, and TN. World-wide reach is achieved through The Light FM smartphone app and podcasts.

Blue Ridge Broadcasting connects to the Billy Graham Evangelistic Association through the Media Ministry & Internet Evangelism division; the home of media production and distribution for the BGEA. This division includes: Video Ministry Services – the team that produces BGEA’s video programming and materials; Audio Ministry Services – the team that produces BGEA’s podcasts and awareness announcements for radio, maintains the Billy Graham Audio Archives and the 24/7 stream of messages and programming for The Billy Graham Channel on SiriusXM satellite radio; Digital Ministry Services – the team that builds and maintains BGEA’s digital offerings, including the websites, the BGEA app, BGEA’s email platform and some of the key social media platforms; Ministry Archive Group – the team that maintains our photo and video archives and is responsible for photography at BGEA events; and Search for Jesus – the team that leads our Internet Evangelism ministry.

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
• Faithfully upholds BGEA in prayer.
• Participates in daily BGEA staff devotions as schedule permits.
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations.
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence.

Essential Duties and Responsibilities

• Respond to assigned donor gifts with phone call to thank for support and offer prayer during call.
• Share how God is working through The Light FM via telephone, text, emails, and mail. This includes information about the places, strategies, urgency, and ways their giving impacts ministry.
• Establish a relationship with the donors and understand how the Lord led them to partner with The Light FM.
• Recognize donors who wish to engage more personally with the ministry and assist with introductions to the appropriate Donor Ministries staff.
• Have a working knowledge of the database system. Record each donor contact and tend to basic account maintenance issues.
• Represent The Light FM at donor ministry events, meetings and conferences, as needed
• Develop, maintain and process required weekly and monthly reports

Marginal Duties and Responsibilities

• Attend training/equipping sessions as scheduled by Manager
• Attend periodic Programming outreach & engagement events as a ministry representative, as needed
• Other duties as assigned

Reporting Relationships

• Reports to Managing Director, Donor Ministries
• Has no supervisory responsibilities

Job Specifications

Skills and Knowledge

• Bachelor’s degree or experience in donor development, ministry or related field
• Exhibit personal integrity, maturity, honesty and discipline in lifestyle
• Excellent interpersonal and listening skills
• Excellent organizational, time management, and follow up skills
• Excellent relationship-building skills with a ministry-first focus
• Ability to work independently without close supervision, and to simultaneously handle multiple tasks and track multiple relationships
• Experience working with people from diverse backgrounds
• Ability to anticipate others needs
• Ability to prioritize tasks
• Excellent verbal, written, grammar, and spelling skills
• Ability to network effectively across departmental lines in pursuit of objectives
• Experience with donor database (CRM) software systems, Excel, Word, and other computer software
• Ability to handle telephone calls in a professional manner
• Ability and comfort creating welcoming, hospitable environment for guests
• Ability to handle sensitive information with professionalism and maintain strict confidentiality

Physical/Mental Demands

• A positive attitude, team-player mindset, and coachable spirit
• Ability to quickly learn and implement donor relations best practices
• Occasional evening and weekend work
• Ability to concentrate and work productively, under occasional pressure and frequent deadlines, despite interruptions
• Ability to work for extended periods at computer, while sitting, or working alone
• Attention to detail, flexibility
• Ability to work supportively in a team setting
• Neatness of appearance in dress and grooming
• Welcoming, hospitable demeanor
• Ability to interact with diverse personality types

Working Conditions

• Ability to tolerate extended periods using computer equipment
• Ability to tolerate extensive time conversing on the phone
• Ability to tolerate extended periods of sitting or standing in one work location
• Availability to work occasional events on evenings and weekends
• Must work in close proximity to other people

Employees filling associate positions are allowed to work up to 1,000 hours a year (calendar/sequential) and are not offered any benefits.

Christian Purpose and Expectations: All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

As an employee of Billy Graham Evangelistic Association:

• I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
• I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
• I agree that the purpose of my employment with BGEA is to further its Christian purpose, and that I am prepared to assist in accomplishing that purpose.
• I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.

These core beliefs make up the foundation upon which all our ministry endeavors are based:

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world. 1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16.
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7.
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10.
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22-23.
• We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ. Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.
• We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.