What are the responsibilities and job description for the Client Care Specialist - Receptionist position at Boulevard Veterinary?
Client Care Specialist at BLVD
We seek Client Care Specialists for our AAHA accredited practices. We are looking for someone with 2 years experience in veterinary or customer service who thrives in a fast paced environment, loves problem solving and leads with a helpful, "can-do" attitude. Developing client relationships and making people feel welcome will be one of your most important responsibilities. You’ll also have many administrative duties in helping maintain medical records, checking clients in and out, and orchestrating clear and accurate communication with both clients and teammates.
Summary of Benefits:
- 4 Week Training Program
- BCBS Health, Principal Dental and Vision; BLVD pays 80% of premium
- Life & Long Term Disability Insurance
- 4% 401k Employee Contribution Matched by Employer
- $375 CE Stipend
- 80hrs PTO/40 hours STO per calendar year
- Supportive and positive team culture
Engaging clients, computer efficacy and professional phone etiquette are essential to your role at Boulevard, as well as a talent for multitasking and team work. Compassion for animals and a a strong interest in veterinary medicine is also a must. Training consists of being paired with 1 or 2 senior CCS for 4 weeks to get accustomed to the protocols at BLVD Vet and ensure you have the skills you need to succeed. This is not a sink or swim culture - we want to set you up for success with individualized training and attention. Efficiency and hard work are expected but you will be supported by modern, cloud-based practice management software, an engaged management team and opportunities for full benefits including PTO, continuing education stipend, Health Insurance and 401k. Pay is competitive and based on experience, education and previous professional accomplishments.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Employee vaccination is mandatory.
Education:
- High school or equivalent (Preferred)
Experience:
- Veterinary Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: One location