Customer Care Specialist

Description

Coming into work every single day is a joy when the people and culture provide opportunity and achievement in an environment with committed and successful peers. Toco Warranty has a culture of winning. If you are resilient, patient, an active listener, and someone who can contribute to our amazing culture, then we may have an opportunity for you to join our Customer Care team.

Roles and Responsibilities:

• Has an ability to think independently and make decisions
• Professional telephone etiquette and excellent oral and written communication skills
• Detail oriented and able to multi-task while following procedures.

Qualifications

Qualifications

Experience, Knowledge and Education:

• Bilingual (Spanish/English a plus)
• You have 2 Years of Customer Service experience in a Call Center
• You are Computer proficient
• You have a team-first mentality
• You are open to being held accountable
• You are passionate about having a successful career
• High school graduate or GED equivalent
• Deep understanding of the English language, both written and verbal
• Background that supports consistent employment and job stability

Additional Requirements:

• Successfully pass pre-employment screening.