What are the responsibilities and job description for the Care Coordinator (Medical Receptionist/PSR) position at BreakThrough Physical Therapy?
Overview
BreakThrough Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Care Coordinator to join our team!
At BTPT, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!
- Full Time
- Salary: ~$15/ Hour
- Clinic: Durham, NC
This opportunity is ideal for an individual with excellent organizational and multitasking abilities, a love for continuous learning, and a passion for helping others!
We Grow Together, We Laugh, We do Meaningful Work that Impacts Lives.
Our Full-Time Employees Enjoy these Amazing Benefits:
- Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Family Building and Parental Benefits
- And more!
Responsibilities
This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.
- Warmly greet and welcome patients.
- Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
- Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
- Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
- Efficiently schedule patient appointments for both new and existing patients.
- Perform routine administrative duties in a timely manner such preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments.
- Complete opening/closing duties and other duties as assigned.
- Demonstrate amazing Customer Service and maintain HIPAA Compliance.
Qualifications
- High School Diploma/GED required.
- MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
- Excellent telephone etiquette, pleasant personality and amazing customer service skills.
- Verbal and written communication skills; ability to clearly communicate with others.
- Previous experience in a similar role desired but not required.
Come where you can flourish! Apply now!
Salary : $15
