What are the responsibilities and job description for the Customer Service Representative position at Bridal By Viper Prom & Tux?
Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, and have a passion for providing exceptional customer service.
Duties:
- Handle incoming customer inquiries via phone, email, and chat
- Make outbound calls to follow up with customers
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints and issues in a professional manner
- Conduct sales transactions and process payments accurately
- Analyze customer data to identify trends and improve service
Requirements:
- Proven experience in customer service or related field
- Strong communication skills with a focus on phone etiquette
- Ability to multitask, prioritize, and manage time effectively
- Experience with data entry and software is a plus
Joining our team as a Customer Service Representative offers the opportunity to work in a dynamic environment where your skills will be valued. If you are passionate about customer service and enjoy interacting with people from diverse backgrounds, we encourage you to apply for this position.
Job Types: Full-time, Part-time, Temporary, Seasonal
Pay: $13.00 - $15.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Birch Run, MI 48415 (Required)
Ability to Relocate:
- Birch Run, MI 48415: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15