What are the responsibilities and job description for the Front Desk Receptionist position at Bunk and Biscuit?
Bunk and Biscuit is an all suite, all inclusive luxury pet resort and we are looking to add to our front office team!
We are searching for someone who enjoys providing top-notch client service and has great communication skills! The ability to multi-task and think on your feet is a priority. This is NOT your typical office job, you will be handling dogs of all sizes, breeds, temperaments and ages in all types of weather! The ideal candidate will have a least a year of customer service experience or related position. Applicants with animal industry experience will be given first consideration, but being a dog lover is a must! This position is full time and weekend availability is required.
The main responsibilities for this position:
Greeting clients and their dogs
Answering phone calls, emails, faxes etc
Maintaining client records
Scheduling appointments through our software for Boarding, Daycare, Grooming, Training and Aquatics
Checking in/out dogs
Provide excellent client care and build trustworthy relationships
Maintaining a clean and organized front lobby and desk area
Communicating with techs in each department
This is an ACTIVE role where you will be interacting with all types of dogs, walking them to their assigned buildings, carrying up to 50lbs of dogs personal items etc. We have 4 buildings on our main property and operate year round during rain and snow!
The position starts at $12.50 an hour, negotiable with related animal industry experience. After three months, you are eligible for tips which range from $2-3 extra an hour!
Job Type: Full-time
Pay: From $12.50 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental Pay:
- Tips
Ability to Commute:
- Niles, MI 49120 (Required)
Work Location: In person
Salary : $2 - $3