Credits & Collections Associate

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350 facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor Teammate Benefits Include

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after one year of service
• Employee stock purchase plan
• Tuition reimbursement
  
  

Position Summary

Credits & Collections Associate will service the needs of our customers by investigating credit balances, follow up with payers, verify balances are allocated with the correct payer and timely resolution.

Essential Job Functions

• 2 years of AR resolution, preferrable resolving credit balances.
• Must possess excellent communication skills and the ability to practice proper phone and email etiquette.
• Ability to read, understand and follow oral and written instructions.
• Familiar with medical terminology and insurance HCPC/ICD-10 codes.
• Documents activities in ERP system in an efficient accurate and timely manner.
• Prepares and reviews credit balance owed to the patient or insurance are verified and resolved timely.
  
  

Knowledge, Skills & Abilities

• Working knowledge of Microsoft Office, particularly Word, Excel and Outlook.
• Provide feedback to Group Team Lead, Supervisor and Manager regarding issues regarding accounts.
• Conducts routine tasks as directed; works under clearly defined guidelines.
• Contributes to specific objectives and outcomes as directed.
• Ability to work independently with minimal supervision.
  
  

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.