Demo

Collections Agent

C4 Global Solutions
Saint James, MN Full Time
POSTED ON 12/30/2024 CLOSED ON 2/10/2025

What are the responsibilities and job description for the Collections Agent position at C4 Global Solutions?

Requirements:

  • Excellent Attendance
  • BPO Collections/ Customer Service Experience
  • Fluent in English and/or Spanish
  • In-depth knowledge of Fair Debt Recovery Laws and procedures
  • Experience in developing and enacting debt recovery plans and strategies
  • Excellent Negotiation and Customer Service Skills
  • Familiarity with Debt Collection Laws
  • Being able to work a flexible work schedule
  • High School Certificate/ NVQ Level 1/ Level 2

Competencies:

  • Punctuality
  • Time Management Skills
  • Strong written and oral communication skills
  • Ability to maintain composure while handling difficult situations
  • Strong Technical and Analytical skills
  • Negotiation skills
  • Interpersonal skills
  • Goal orientation,

Essential Functions:

  • Collect payments on past due bills
  • Negotiate payment terms and methods when right party is reached
  • Handle a high volume of calls daily, inbound and outbound
  • Meet monthly collection goals as set by the department while employing a high level of professionalism.
  • Respond to customer inquiries and take appropriate actions.
  • Document detailed notes about customer payment and non-payment activity and record all follow up information in systems.
  • Adherence to federal and state laws while dealing with the debt collection.
  • Be receptive to feedback and coaching.
Collections Specialist
Stratasys, Inc. -
Prairie, MN
Collections Representative
Robert Half -
Minneapolis, MN
Collections Specialist
Financial Recovery Services -
Mendota, MN

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Collections Agent?

Sign up to receive alerts about other jobs on the Collections Agent career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$43,046 - $55,491
Income Estimation: 
$48,405 - $61,728
Income Estimation: 
$43,046 - $55,491
Income Estimation: 
$48,405 - $61,728
Income Estimation: 
$48,405 - $61,728
Income Estimation: 
$65,286 - $88,078
Income Estimation: 
$65,286 - $88,078
Income Estimation: 
$225,631 - $384,383
Income Estimation: 
$38,254 - $48,365
Income Estimation: 
$42,135 - $52,604
Income Estimation: 
$43,046 - $55,491
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Collections Agent jobs in the Saint James, MN area that may be a better fit.

Collections Agent/Customer Service

myAbundant, Minneapolis, MN

Collections Officer

Scott County, MN, Shakopee, MN

AI Assistant is available now!

Feel free to start your new journey!