Principal HR Coordinator

West Creek 2 (12072), United States of America, Richmond, Virginia

Principal HR Coordinator

This associate performs a wide variety of Leave Management activities. Those may include updating key transactions into the HR processing system, answering and managing a high volume of work in Sales Force, ensuring all documentation and system updates are accurate and meet regulatory requirements all with a focus on providing an exceptional associate experience. A successful candidate would offer and implement process improvements to drive efficiencies, compliance adherence and the associate experience. Additional support in auditing, testing and reporting to meet SLA’s. Responsible for the documentation of Leave in all HR systems. Prioritizes work from external HR vendors and fulfills ad hoc HR requests. Communicates/partners with associates on leave about policy and pay issues.

Skills:

• Strong verbal and written communication skills.

• Strong problem-solving skills.

• Exceptional customer experience skills.

• Guides the successful completion of major projects and may function in a project leadership role.

• Provides additional information and guidance to associates with questions concerning their leave management options.

• Performs a variety of regularly scheduled and ad-hoc audits of leave management data to maintain compliance with established standards.

• Regular attendance is required to be successful in this role and overtime may be required as business needs dictate.

• Familiarity with the leave and benefit programs.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 1 year of accounting experience or at least 1 year of payroll experience or at least 1 year of benefits experience

• At least 1 year of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite

Preferred Qualifications:

• Associates Degree

• At least 1 year experience with Workday HR System

• At least 1 year experience with case management systems

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).