What are the responsibilities and job description for the Food Safety Quality & Regulatory Customer Relations Expert position at Cargill?
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who use new technologies, dynamic insights and over 157 years of experience to connect farmers with markets, customers with ingredients, and people and animals with the food they need to thrive.
Job Purpose and Impact
The Food Safety Quality & Regulatory Customer Relations Expert will provide specialized knowledge of specific segments of the organization's quality systems and plant processes, specific product line knowledge, computer systems and other needed focus areas for customers. In this role, you will collaborate with internal and external teams to address customer requirements and concerns regarding product safety, quality and regulatory compliance. Key Accountabilities
Manage customer questions, assist with problem resolution and documentation fulfillment.
Liaison for customers, sales staff and production operations team regarding product safety, quality and regulatory compliance and company products and processes.
Build relationships with internal and external partners to understand the detail necessary to execute on customer related offerings that drive profit centers for the company.
Drive continuous improvement efforts for internal processes to standardize, simplify and automate the tasks needed to enhance the customer experience.
Translate complex information from multiple sources into a communication message that is easy for the customer to comprehend.
Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned Qualifications
MINIMUM QUALIFICATIONS
Bachelor’s degree in a related field or equivalent experience
Minimum of two years of related work experience
Experience with email, spreadsheet and word processing applications
Significant experience in product safety, quality or regulatory practice in manufacturing operations or any related production environment.
PREFERRED QUALIFICATIONS
Experience in food, feed, and/or bioindustrial product safety, quality or regulatory practice in manufacturing operations or any related production environment
Product quality and safety certifications
Experience with HACCP, GMPs, Safety and/or other related Product certifications
Experience working with data management software
Applied basic project management skills
Experience with quality and safety management systems
Applied basic auditing and quality skills Position Information
This position is completely remote within the US
Relocation assistance will not be provided for this position.
The expected salary for this position is $65,000 - 75,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance.
At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).
Equal Opportunity Employer, including Disability/Vet.
Job Purpose and Impact
The Food Safety Quality & Regulatory Customer Relations Expert will provide specialized knowledge of specific segments of the organization's quality systems and plant processes, specific product line knowledge, computer systems and other needed focus areas for customers. In this role, you will collaborate with internal and external teams to address customer requirements and concerns regarding product safety, quality and regulatory compliance. Key Accountabilities
Manage customer questions, assist with problem resolution and documentation fulfillment.
Liaison for customers, sales staff and production operations team regarding product safety, quality and regulatory compliance and company products and processes.
Build relationships with internal and external partners to understand the detail necessary to execute on customer related offerings that drive profit centers for the company.
Drive continuous improvement efforts for internal processes to standardize, simplify and automate the tasks needed to enhance the customer experience.
Translate complex information from multiple sources into a communication message that is easy for the customer to comprehend.
Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned Qualifications
MINIMUM QUALIFICATIONS
Bachelor’s degree in a related field or equivalent experience
Minimum of two years of related work experience
Experience with email, spreadsheet and word processing applications
Significant experience in product safety, quality or regulatory practice in manufacturing operations or any related production environment.
PREFERRED QUALIFICATIONS
Experience in food, feed, and/or bioindustrial product safety, quality or regulatory practice in manufacturing operations or any related production environment
Product quality and safety certifications
Experience with HACCP, GMPs, Safety and/or other related Product certifications
Experience working with data management software
Applied basic project management skills
Experience with quality and safety management systems
Applied basic auditing and quality skills Position Information
This position is completely remote within the US
Relocation assistance will not be provided for this position.
The expected salary for this position is $65,000 - 75,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance.
At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).
Equal Opportunity Employer, including Disability/Vet.
Salary : $65,000 - $0
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