What are the responsibilities and job description for the Front Desk Associate position at Cave Springs Resort?
Job description
About us
Cave Springs Resort is committed to providing world-class hospitality and has a mission to facilitate tourism to the area, support the local economy, and showcase the natural beauty of Northern California.
Front Desk Agent
Duties:
- Greet and welcome guests as they arrive at the hotel- Check guests in and out of their rooms using the hotel's computer system- Answer phone calls and respond to guest inquiries- Provide information about hotel facilities, services, and local attractions- Assist guests with luggage and other requests- Handle guest complaints or concerns in a professional and courteous manner- Process payments and maintain accurate records of guest transactions- Maintain a clean and organized front desk area
Experience:
- Previous experience working in a customer service role is preferred- Familiarity with phone systems and basic computer skills- Excellent communication and interpersonal skills- Strong problem-solving abilities- Ability to multitask and work in a fast-paced environment
If you enjoy providing exceptional customer service, have excellent communication skills, and thrive in a dynamic environment, we would love to hear from you!
Please note that this position will require working evenings, weekends, and holidays.
To apply, please submit your resume along with a cover letter detailing your relevant experience.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 30 per week
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
Ability to Commute:
- Dunsmuir, CA 96025 (Required)
Ability to Relocate:
- Dunsmuir, CA 96025: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18
