Demo

Front Desk Associate

Cave Springs Resort
Dunsmuir, CA Full Time
POSTED ON 3/12/2025 CLOSED ON 4/5/2025

What are the responsibilities and job description for the Front Desk Associate position at Cave Springs Resort?

Job description

About us

Cave Springs Resort is committed to providing world-class hospitality and has a mission to facilitate tourism to the area, support the local economy, and showcase the natural beauty of Northern California.

Front Desk Agent

Duties:

- Greet and welcome guests as they arrive at the hotel- Check guests in and out of their rooms using the hotel's computer system- Answer phone calls and respond to guest inquiries- Provide information about hotel facilities, services, and local attractions- Assist guests with luggage and other requests- Handle guest complaints or concerns in a professional and courteous manner- Process payments and maintain accurate records of guest transactions- Maintain a clean and organized front desk area

Experience:

- Previous experience working in a customer service role is preferred- Familiarity with phone systems and basic computer skills- Excellent communication and interpersonal skills- Strong problem-solving abilities- Ability to multitask and work in a fast-paced environment

If you enjoy providing exceptional customer service, have excellent communication skills, and thrive in a dynamic environment, we would love to hear from you!

Please note that this position will require working evenings, weekends, and holidays.

To apply, please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift

Experience:

  • Hotel experience: 1 year (Required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 30 per week

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Morning shift

Ability to Commute:

  • Dunsmuir, CA 96025 (Required)

Ability to Relocate:

  • Dunsmuir, CA 96025: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $18

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