What are the responsibilities and job description for the Medical Receptionist / Front Desk position at Central Coast Otolaryngology?
Job Summary
We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service while managing administrative tasks in a fast-paced environment. This role requires a strong understanding of HIPAA regulations and the ability to handle medical records and care plans efficiently. Must have excellent communication & organizational skills. Previous medical experience required. Bilingual candidate preferred due to communication requirements with patients (Spanish/English).
Responsibilities
- Greet patients.
- Schedule appointments / data entry.
- Maintain accurate medical records and ensure compliance with HIPAA regulations.
- Process patient information, including insurance details & demographics.
- Handle incoming calls & respond to inquiries / customer service.
- Prep charts for upcoming appointments including insurance verifications of benefits & eligibility as well as prior authorizations for managed care insurances.
- Collaborate with healthcare providers to ensure smooth patient flow.
Qualifications
- Previous experience in a medical office setting.
- Familiarity with HIPAA regulations and patient confidentiality practices.
- Proficient in managing medical records and understanding care plans.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Experience with EMR / practice management software.
- Ability to multitask effectively in a busy clinic environment.
- A commitment to providing outstanding patient service.
If you are passionate about healthcare and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
Medical Specialty:
- Otolaryngology
- Sleep Medicine
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $24