Human Resources Specialist I

This Position is Eligible for the City's Student Loan Repayment Program.
This is a varied and responsible technical position with personnel and administrative duties for the Human Resources Department with emphasis in the area of public personnel administration. Work is performed under the direct supervision of the Human Resources Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Answers telephone and assists general public and City employees with inquiries regarding City employment opportunities as needed.
2. Customer Service: Communicates clearly and courteously to deal with people by phone, in person, and in writing. Assists in answering telephones, handling complaints, answering questions, screening calls, taking messages, routing calls.
3. Processes Applicants: Processes I-9's and W-4's. Prepares and processes required new hire paperwork, enters into the HRIS system and establishes a personnel file. Initiates and monitors the progress of new hire background checks.
4. Job Posting: Coordinates job postings in applicant tracking system, reviews applications for minimum qualifications, and processes applications for veteran's preference requests. Coordinates and processes all 3rd party testing of applicants.
5. Record Keeping: Maintain personal files in compliance with applicable legal requirements. Keeps employee records/file up-to-date by processing employee status changes in a timely manner.
6. Administrative: Enters information into HRIS system for employees such as, but not limited to, direct deposit forms, changes of address, garnishments, etc. Schedules appointments, meetings, training. Communicates City policies and procedures to departmental staff. Participates in various department and City committees. Provides assistance on major projects, which may include extensive research. Attends meetings and performs other duties as assigned.
7. Correspondence: Prepares memos, letters, forms, statements, reports and correspondence on a variety of subjects from simple to complex or technical confidential matters.
8. Provides clerical & secretarial support as needed.

Perform any other related duties as required or assigned. EDUCATION AND EXPERIENCE
Must have a High School Diploma or GED supplemented by advanced courses in business practices and the secretarial field. Must have a minimum of 1 year of experience in secretarial and administrative work.

Equivalent combination of training, education and experience may be acceptable.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain a valid Florida Operators Driver's License with an acceptable driving record.RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
None.

SUPERVISORY RESPONSIBILITIES
None.

COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

SUPERVISION RECEIVED
Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor.

PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.

DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree.

MENTAL DEMAND
Close mental demand. Operations requiring close and continuous attention for control of operations. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved.

ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately structured. Fairly broad activities using moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)

ACCURACY
Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.

PUBLIC CONTACT
Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation.

EMPLOYEE CONTACT
Contacts of considerable importance within the department or office, such as those required in coordination of effort, or frequent contacts with other departments or offices, generally in normal course of performing duties. Requires tact in discussing problems and presenting data and making recommendations, but responsibility for action and decision reverts to others.

SOFTWARE SKILLS REQUIRED
Intermediate: Alphanumeric Data Entry, Database, Human Resources Systems, Word Processing/Typing
Basic: Accounting, Payroll Systems, Spreadsheet

PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel; occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds, regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and color vision.

ENVIRONMENTAL CONDITIONS
There are no harmful environmental conditions that are present for this position.

The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION
Must be skilled in the use of various office equipment and general office skills must be at an advanced level. Must have strong working knowledge of computers. Ability to accurately type memos, complex documents, and business letters. Must be knowledgeable in advanced business English, spelling, and punctuation. Must have knowledge of basic and business math to process and maintain complex records.

Must be able to work independently and maintain confidential information. Must be able to handle multiple deadlines, work under pressure and remain calm in stressful situations. Must have the ability to compile, research, prioritize and analyze data. Must have strong organizational skills to maintain accurate records and organized files. Must be able to interpret rules, regulations and policies.

Must have the ability to work with a minimum of supervision. Ability to communicate clearly and concisely orally and in writing. Ability to establish and maintain effective working relationships with employees and the public.

Training/Skills required: basic math, business math, advanced business English, typing, data entry, office/clerical, customer service; advanced Word, Excel, and Outlook. Knowledge of payroll, budget, accounting/record keeping, records management, and PowerPoint functions.

Salary : $36,010 - $47,790