Senior Information Technology Systems Specialist - Business Applications - Police Department

About This Position

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.

The Phoenix Police Department's Information Technology Bureau seeks a highly skilled and dynamic Senior Information Technology System Specialist to join our dedicated team. As a Senior Information Technology System Specialist, you will play a pivotal role in leading the Business Application Services team of the Phoenix Police Department. Your expertise will directly contribute to ensuring the efficiency and security of business applications used by sworn personnel and civilian professionals across the department.

In this highly collaborative role, you will work closely with various teams within the Police Department to maintain business operations and lead various projects. This includes implementing new technology solutions for law enforcement operations, ensuring smooth system functionality in high-pressure environments, and offering expert guidance on software products. The Senior Information Technology System Specialist will also collaborate with external vendors, ensuring that all business applications are effectively maintained and optimized to meet the department's evolving needs.

The Senior Information Technology System Specialist position will be responsible for:

• Supervise the Business Applications team consisting of 10 members comprised of DevOps, GIS, Sharepoint, vendor applications, and front-line technical support staff.
• Maintain operations for all the business applications in use by the department
• Ensure all applications are current with security patches, operating systems, and upgrades
• Lead software development projects adhering to the software development life cycle best practices and city policies
• Research, propose, and implement new or replacement application requests gathering scope of work, business requirements, cost analysis and timelines
• Manage software renewals and IT support contracts to ensure vendor accountability
• Work and collaborate with business owners, leadership, fellow technical teams, other city departments, or vendors as needed
• Skills include leadership, system design, database management, and project management
• Knowledge of tools such as PowerApps, Visual Studio, and SQL databases
  
  
  

IDEAL CANDIDATE

Ability To

• Analyze the complex procedures and provide feedback for improvements.
• Identify potential issues and implementing solutions before they escalate.
• Work effectively independently or with teams of both technical and non-technical staff.
• Handle high-pressure situations and adapt to rapidly changing environments.
• Effectively communicate with technical and non-technical stakeholders, including writing clear incident reports and documentation.
• Demonstrate superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activities.
  
  
  

SALARY

Pay Range: $88,691.20 to $131,040.00 annually.

Hiring Range: $88,691.20 to $118,872.00 annually.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  
  
  

Benefits

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information .
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi .
  
  
  

For more details, visit: Unit 007 Benefits .

Minimum Qualifications

• Two years of experience as an Information Technology Systems Specialist involving database management and on-line telecommunications.
• Bachelor's degree in computer science, math, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here .
  
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

• Experience with/in:
• Providing technical support for system infrastructure and/or software.
• Working in a large-scale environment and leading technical staff and projects.
• Supervisory and managerial responsibilities.
• Writing data extraction routines, reports development, and business intelligence dashboards.
• Developing system configuration in critical applications, ensuring that business requirements are met.
• Comprehending and translating business requirements into system design documents and coordinating the development, testing, and deployment of new features.
• Developing, testing and deployment of system-to-system interfaces using web services and/or comparable modern integration tools or practices.
• Working in a Public Safety technology environment is preferred.
  

RECRUITMENT DATES

Recruitment closes March 18, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
  
  
  

REFERENCE

Senior Info Tech Systems Spec, JC:09570, ID# 56974, 03/04/2025, USM, BL, Benefits: 007.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.