Project Coordinator in Training

Cloud Contents is a company leading personal property restoration. We specialize in working with customers and clients damage in a home or business caused by fire, water and mold. We are seeking to add a Team Member to be apart of the production team! Our company strives to build leaders on multiple levels. We invite you to be a part of our team!

Field Tech Job description

As a PC in training, you start off as field technician. Field technician will meet with customers and clients on job sites (homes and/or commercial sites) to offer services during a catastrophic life event. You will complete projects performing the cleaning work based on a report of the loss, ensuring the project is in great quality from start to finish while meeting customer timelines. In a team setting to complete the project (usually from two to three people) and provide any clarification to the Project Coordinator, Claims Specialist or Scheduler in office. Once the project is finished obtain signatures for work completion to ensure customer satisfaction.

The Field Technician will also share responsibility of the Team work at facility when Lead of Department absent.

Project Coordinator Job description

Once becoming a Project Coordinator, you will meet with customers and clients on job sites to offer services during a catastrophic life event. You will assess damages and write up a report of the loss, so an estimate can be written. Teams will then complete projects and perform work. Once the project is sold you will oversee and coordinate the project from start to finish while meeting customer timelines. Scheduling teams to complete the project and provide any clarification. While keeping the project within budget. You will have a weekly and monthly billing goal. Once the project is finished obtain signatures for work completion. Provide regular project progress to homeowner or client to ensure customer satisfaction.

The Project Coordinator will also share responsibility of the Team work at facility when Lead of Department absent.

Project Coordinators Roles and Responsibilities include:

• Material evaluation to set up a list of what needs to get done at a home owner's place to restore through cleaning
• Get process quotes from Claims Coordinator
• Track process of clean ups
• Confirm customer availability for upcoming schedule.
• Communicate and confirm schedules with labor.
• Obtain before and after pictures from Shop Technicians and add to job file.
• Customer service
• Work alongside project managers and assist in day to day administration functions.

Preferred Qualifications

• Bilingual in Spanish
• Managing, supervising or coordinating experience is a benefit.
• Communicate and work effectively with all parties involved.
• Ability to analyze client and customer needs.
• Valid driver’s license is required with driving background check (Required).
• Ability to drive the company vehicle at or after the 3rd month of performance (if not before).
• Experience in restoration is a plus but not required if cleaning with work history/long term in a Management position.

We offer

• Health and dental benefits
• 410K with company contribution
• Work vehicle for drive to job sites
• Company phone
• Most important opportunity for growth
• Job Type: Full-time // Monday to Friday 7:30am to 4:30pm (emergency call after hours flexibility - paid over time)

Pay: During your training phase, you will start around $18-20.

When you fully transition into a project coordinator, your pay will transition into $50,000 commission yearly