What are the responsibilities and job description for the Technical Support Specialist position at Collabera LLC?
Job Details
Pay Range: $21/hr-$22/hr
Must Haves:
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, emails, and personnel requests for technical support.
- Documents, tracks, and monitors the problem to ensure a timely resolution. It may require an associate's degree in a related area and 0-3 years of experience in the field or a related area.
Knowledge of commonly used concepts, practices, and procedures within a particular field. - Relies on instructions and pre-established guidelines for performing the functions of the job.
- Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $21 - $22
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