Human Resources Business Partner

Human Resources Business Partner 

Colorado Springs Utilities has an exceptionally dynamic HR Department and we are seeking to add a new member to our team!  We are looking to hire a Human Resources Business Partner and in this job, you will act as a trusted advisor and collaborate across the HR functions to deliver value added service to management and employees that reflects the business objectives of the organization. 

You will serve as point of contact for leadership to implement HR solutions to business issues and initiatives utilizing various information sources to determine action and understand potential future implications.  You will oversee and assist with the day-to-day delivery of HR services and the resolution of issues in partnership with organizational customers. 

You will be responsible for fostering positive relationships between leadership and employees by addressing concerns, investigating complaints, mediating conflicts, ensuring compliance with employment laws, and providing guidance to both employees and leadership on company policies and procedures. 

Key Areas of Focus: 

• Provide day-to-day leadership and guidance to customers regarding employment issues including employee relations functions
• Advise and coach management and employees to improve work relationships, build morale, and increase productivity
• Provide coaching and support to managers to facilitate the positive resolution of employee situations including performance improvement, corrective actions, terminations, appeal hearings and unemployment claims
• Analyze employment-related complaints and conduct investigations to include establishing scope, recording witness statements and generating detailed, comprehensive investigative findings reports
• Monitor and assist with the interpretation and enforcement of policies and procedures
• Support compensation compliance by consulting with compensation SME’s, legal, and leadership; develop documentation in partnership with leadership to support position reclassification requests
• Identify opportunities for improving service delivery methods and procedures; identify resource needs and recommends improvement to enhance the employee experience
• Project work including but not limited to:
  • Development and delivery of training on HR related initiatives 
  • Program ownership and support to include mentoring initiatives, employee surveys, succession planning initiatives, apprenticeship programs, organizational changes/restructures
  • Compliance initiatives to include CORA (Colorado Open Records Act) and audit responses
  • Ownership and edit of policy documents, seeking guidance from SME’s 
  • Facilitate FAIR Shake and Office Hearing appeal meetings, including preparation work as required

Who you are:  

• A candidate with a strong balance of analytical and problem-solving skills and is able to:
  • communicate complex ideas and demonstrate an ability to positively influence at all levels in the organization
  • demonstrate competence in making timely, effective, principles-based decisions and recommendations
  • partner with HR leadership and organizational leadership to navigate business concerns; partner with employees to navigate employee concerns; partner with other business partners and department SME’s on project work and on customer concerns
  • develop respectful and productive relationships while maintaining professional boundaries

Additionally, you must offer experience, ideally at least 7 years, serving as a trusted advisor working in a Human Resources role as a Business Partner, Generalist, or Employee Relations Specialist. A bachelor’s degree (or greater) in Human Resources, Business Administration, Public Administration or a closely related field, and a SPHR or SHRM-SCP certification is preferred.

The military job codes/duty codes most closely related to this role are:  42A, 42B, 36B,36P1, 36P2, 36P3, 36P4, 37F1, 37F2, 37F3, 37F4, 3S032, 3S052, 3S072, 3S0X2, PN, PS, 9644, 9680, 3402, 3404, 3406, 3408 

What this position will offer you:  This job is all about aligning Human Resources to the business and serving as an advisor in a customer-facing role.  HR Business Partners have a broad scope of responsibility for work in areas like employee relations, performance management and advising leaders and employees on internal policies and best practices.  If you love solving people problems, adapt to change quickly and are learning agile, we would love for you to apply! 

Who We Are: 

• One of the largest four-service public utilities in the nation (over 500,000 customers)
• National leader in reliability (power on an average of 99.991% of the time)
• ]Diamond Designation recipient from the American Public Power Association - a utility leader in reliability, safety, workforce development, and system improvements
• Located at the base of the Rocky Mountains in the #3 most desired city to live in the United States (U.S. News & World Report, 2024)

Our Commitment to Our Employees…  
Our people are the heart and soul of Colorado Springs Utilities.  They keep the lights on, gas flowing, water coming in, and wastewater leaving.  We do not just say people are important – we prove it!  That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

• Time Off – Because everybody needs time off to recharge
  • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
  • Personal Leave –3 days per year of personal leave
  • Paid Holidays –12 paid holidays per year
  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
  • Vacation Buy – Purchase up to 40 hours of additional vacation time
• Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire 
• Medical – Select from three comprehensive medical plans, starting at $0 per month.  Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA). (effective the 1st of the month following your start date)
• Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
• Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date)
• Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date)
• Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans
• Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date)
• Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
• Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date)
• Life Insurance – Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date)
• Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement
• Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program

Salary : $5,250