What are the responsibilities and job description for the SPCC and Receiving Program Administrator position at Commonwealth of VA Careers?
Title: SPCC and Receiving Program Administrator
Agency: Northern VA Community College
Location: Fairfax County - 059
FLSA: Exempt
Hiring Range: $65,000 - $75,000
Full Time or Part Time: Full Time
Additional Detail
Job Description:
Essential Functions:
Essential functions include resolving customer issues, frequent communication with campus departments, staff, and the shared services center, reviewing and assisting users with SPCC related requests, and conducting Small Purchase Charge Card audits.
Minimum Qualifications:
General Description:
The Small Purchase Charge Card (SPCC) and Receiving Program Administrator serves as the primary manager for the SPCC program and the primary liaison to the Virginia Department of Accounts for NVCC.
Duties and Tasks:
The Small Purchase Charge Card (SPCC) and Receiving Program Administrator serves as the primary manager for the SPCC program and the primary liaison to the Virginia Department of Accounts for NVCC.
Duties and Tasks:
- This position is responsible for managing and leading all administrative aspects of the charge card program, including all staff, policies, procedures, training, and customer support.
- Provides general program oversight to ensure proper management of technical and non-technical components of all SPCC business processes.
- This position performs receiving as part of the Administrative Services department.
- This position is responsible for program administration to include managing restrictions, auditing use, creating and removing accounts, reporting, enforcing policies and procedures, training, and documenting records for audit purposes.
- Develops and performs training on SPCC program, both in person and online.
- Provides customer support on SPCC issues and requests to NVCC cardholders.
- Receives against orders in eVA and ensures proper SPCC controls and payments are made.
Essential Functions:
Essential functions include resolving customer issues, frequent communication with campus departments, staff, and the shared services center, reviewing and assisting users with SPCC related requests, and conducting Small Purchase Charge Card audits.
Required KSAs:
- Ability to effectively communicate orally and in writing.
- Ability to interpret and apply complex state regulations.
- Skilled in the area of customer service with a focus on effectively building and fostering relationships and responding to customer inquiries with a sense of urgency and professionalism.
- Ability to plan and organize trainings to individuals or groups either in person or online.
- Ability to use Microsoft Word, Excel, and Outlook and technical skills and ability to learn new software systems quickly and easily.
- Highly organized and ability to learn a variety of new tasks, processes, policies, and procedures. Self-motivated and ability to work independently with minimal day-to-day supervision.
Minimum Qualifications:
- Some experience with MS Office Suites
- Some customer service experience
- Some experience with program administration.
- Some supervisory experience.
- Significant experience using Bank of America Works.
- Some experience with the College's budgeting and procurement systems (AIS, eVA).
Salary : $65,000 - $75,000
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