What are the responsibilities and job description for the Medical Receptionist position at Confidential?
Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our team at a busy family practice office. The ideal candidate will have a strong background in patient service and medical office operations, ensuring that our patients receive exceptional care from the moment they enter our office. This role requires excellent communication skills, attention to detail, and the ability to handle various administrative tasks efficiently.
Responsibilities
- Greet and assist patients upon arrival, ensuring a welcoming environment.
- Manage patient check-in and check-out processes, including scheduling appointments, and pre-visit planning
- Verify insurance information and perform insurance verification as needed.
- Handle multiple phone lines.
- Handle patient inquiries and provide information regarding services offered.
- Maintain accurate patient records using electronic health record systems and spreadsheets
- Coordinate with staff to ensure smooth clinic operations.
- Process payments and manage billing inquiries.
- Uphold patient confidentiality in compliance with HIPAA regulations.
- Other responsibilities as requested
Qualifications
- Previous experience in a medical office setting is preferred.
- Strong customer service skills with a focus on patient satisfaction.
- Proficient in using electronic health record systems, preferably Athena health
- Excellent organizational skills and attention to detail.
- Ability to multitask effectively in a fast-paced environment.
- Strong verbal and written communication skills.
- Knowledge of office procedures and medical terminology is beneficial.
- Must be driven, goal-oriented, and a team player.
Join our team as a Medical Receptionist where you can make a difference in the lives of our patients while working in a supportive and dynamic environment.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $23 - $25
