What are the responsibilities and job description for the Help Desk Technician position at ConsultNet, LLC?
Job Details
Help Desk Technician
Salt Lake City, UT
Contract Position with possibility to go permanent
Pay Rate: $20.00 to 22.00 / hour
Job Description:
Our client is looking for a helpdesk technician to join their team in Salt Lake City. Your main responsibilities will be to provide phone and remote support to end-users. You will be working in a windows environment and providing software installs and updates. Additionally, you will be working on setups and configurations for new employees and assist with the triage of tickets. Lastly, you will handle basic networking issues and basic troubleshooting issues under the direction of a lead Systems Admin.
Required Skills:
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.
Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.
Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at .
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
Salt Lake City, UT
Contract Position with possibility to go permanent
Pay Rate: $20.00 to 22.00 / hour
Job Description:
Our client is looking for a helpdesk technician to join their team in Salt Lake City. Your main responsibilities will be to provide phone and remote support to end-users. You will be working in a windows environment and providing software installs and updates. Additionally, you will be working on setups and configurations for new employees and assist with the triage of tickets. Lastly, you will handle basic networking issues and basic troubleshooting issues under the direction of a lead Systems Admin.
Required Skills:
- 1-2 years experience in a helpdesk role
- Experience with Windows OS troubleshooting (Windows 7, 8, 10, Server 2008, 2012, 2016)
- Basic Network troubleshooting experience (DHCP, DNS, TCP/IP, WiFi)
- Exceptional customer service
- Experience with antivirus, software updates, Windows updates, WiFi, TCP/IP, OSI
- A Certification
- VMWare
- Citrix in a VDI environment
- Certifications (Security , etc.)
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.
Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.
Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at .
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $20 - $22
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