Sales Support Coordinator I

Continental Sales & Marketing, a nationally recognized Sales Representative Agency, is seeking a candidate for a key position within our sales organization to assist by providing Sales Support.

Qualifications:

• 1-3 years sales support experience
• Strong computer skills including experience using Microsoft Teams and Microsoft Office platforms, including the ability to create reports, documents, presentations and spreadsheets using MS Word, MS Excel, and MS PowerPoint and ability to learn internal systems
• Excellent oral and written communication skills
• Experience working with large retailers, both brick and mortar and ecommerce
• Excellent organization/prioritization skills, ability to multi-task, work well under pressure, adapt to change and meet required deadlines in a fast-paced environment while focused on details and accuracy
• Must be self-directed with the ability and desire to work in/with cross-functional teams and be willing to “go the extra mile”
• Analytical problem solver
• Ability to utilize business sense and creativity to develop new ideas and solutions
• Ability to identify issues, compare data, investigate and resolve discrepancies

Essential Job Responsibilities:

• We are currently seeking a Sales Support Coordinator to provide administrative, sales and operational support to our National Account Managers and Field Sales Team
• This position works closely with the National Account Managers and Field Sales Team to provide product and sales information quickly, accurately, and efficiently
• This role actively troubleshoots sales related issues while providing excellent customer service to both internal and external customers
• The role requires a highly organized, detail-oriented self-starter who works well across a variety of teams and delivers high quality and timely results
• Expert knowledge of large/key customer/vendor portals will be needed to maintain and support customer backend operations (i.e., product information entry, product or vendor updates) via dealer platforms
• Manage chargeback process for all accounts, documenting corrective actions where needed
• Handle internal sales teams and outside sales rep requests for sales materials, products samples, catalogs and vendor set up forms, price lists, run end of month sales reports, coordinate ad or literature needs
• Maintains main SharePoint site with detailed organization
• Assist with trade show coordination and attend trade shows when necessary. On average 4-6 shows per year. Must be able to lift, pull and push items to prepare for the show. There may be walking long distances and standing for long periods of time.
• Coordinate interoffice backend activities to National Account Managers and Field Sales Team (product development, marketing, graphics, forecasting, logistics, and pricing)
• Must successfully pass background and drug test

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Naperville, IL

Salary : $1,000 - $60,000