What are the responsibilities and job description for the Bilingual Customer Service Representative position at CSS?
CSS is working with an EXCITING nationally ranked law firm seeking an outgoing meticulous and enthusiastic Bilingual Customer Service Representative. This temp-to-hire opportunity will provide you with onsite training and earn you a chance to qualify for very lucrative and competitive benefits.
Responsibilities:
- Effectively manage calls while maintaining the client’s and Firm’s standards
- Manage Inbound and Outbound calls and collections.
- Troubleshoot common issues
- Collaborate with a team of CSRs and other departments to find appropriate solutions to problems
Requirements:
- Bilingual in Spanish
- 1 years of customer service rep experience required.
- Experience handling heavy inbound and outbound calls
- Receptionist and front desk experience a plus.
- Basic computer skills
- Goal Driven
- Strong Work Ethic
Salary : $17
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