What are the responsibilities and job description for the IT Planning Analyst position at Cynet Systems?
Job Details
We are looking for IT Planning Analyst for our client in Oakland, CA
Job Title: IT Planning Analyst
Job Location: Oakland, CA
Job Type: Contract
Job Description:
Pay Range: $60hr - $65hr
Responsibilities:
- Work within internal systems and within TEM (Telecom Expense Management) platform to manage data and voice MACD services.
- Includes quoting, ordering, tracking, scheduling, and activations.
- Work closely with Managed TEM provider to ensure inventory, invoicing and cost is loaded timely and correctly.
- Ensure 100% capture of client invoices for on-time processing.
- Audit and process telecom wireline and wireless invoices according to schedule.
- Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc.
- Investigate and identify inventory exceptions and dispute with vendor as required.
- Vendor management - work closely with telecom vendors to ensure timely receipt of invoices, accurate pricing and cost validation, dispute management and timely/accurate MACD activity.
- Provide timely, detailed and accurate reporting as required.
- Collaborate with Client s engineers and business partners to deliver on network infrastructure work.
- Telecom invoice management.
- General knowledge of business finance cost allocation, AP and GL process.
- Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications).
- General knowledge of enterprise system integrations (i.e. AD/LDAP, SFTP, AP/GL/HR).
- Reviewing, understanding, interpreting and managing carrier contracts.
- General knowledge of and understanding of pricing and benchmarking of telecom services.
- Understanding of SAAS structure, architecture, and security.
- C-Level presentation and interaction skills.
- Knowledge of vendor internal processes (AT&T, Verizon, Frontier, Lumen).
- Ability to multitask on various functions throughout the workday.
- Ability to communicate effectively (verbal, written, email) with internal customers, peers, direct and senior management.
- Ability to escalate effectively and manage vendors (both partners and non-partner vendors).
- Ability to work as a facilitator on project plans implementations and installs/disconnects.
- Ability to leverage automation for efficiency and added benefit.
- While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally.
- College Degree or equivalent work experience.
- 5 years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries.
- Able to perform in-depth audits and reconciliation of telecom and data networking service orders and change activity against vendor records, billing and corporate-wide financial objectives.
- Ability to file carrier disputes when warranted.
- Able to manage order tracking, expense monitoring and allocation of cost and credits for network activity, across multiple business units.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $60 - $65
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