What are the responsibilities and job description for the Tool Rental Associate position at Decatur Hardware and Rental, Do it Best?
Job Overview
We are seeking a motivated and dynamic Associate to join our retail team. The ideal candidate will play a crucial role in enhancing customer satisfaction and driving sales through exceptional service and effective communication. This position requires a blend of customer service skills, mechanical aptitude, basic Windows Computer efficiency, loading and unloading of rental equipment.
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Engage with customers through various communication channels, demonstrating excellent phone etiquette.
- Assist in managing sales processes, including upselling and cross-selling products.
- Maintain accurate inventory records and assist with inventory management tasks.
- Communicate effectively with team members and customers to ensure smooth operations.
- Participate in public speaking engagements or presentations as needed to promote products or services.
- Support the sales team by contributing to strategies aimed at achieving sales targets.
Skills
- Strong customer service orientation with the ability to build rapport with clients.
- Proficient in phone etiquette and effective communication skills.
- Experience in sales management and a proven track record of meeting sales goals.
- Multilingual abilities are a plus, enhancing communication with diverse clientele.
- Knowledge of inventory management practices and inventory control systems.
- Ability to maintain organization in a fast-paced environment while managing multiple tasks.
- Strong Mechnical Apptitude
- Small Engine Maintenance and service experience
Join us as an Associate where your contributions will directly impact our success while providing you with opportunities for personal and professional growth.
Job Type: Part-time
Pay: $13.00 - $16.00 per hour
Expected hours: 20 – 30 per week
Compensation Package:
- Hourly pay
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Decatur, IN 46733 (Required)
Ability to Relocate:
- Decatur, IN 46733: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16