What are the responsibilities and job description for the Dental Lab Technical Support Advisor position at Dental Metrics Maven?
Job Description: Clinical Support Technical Advisor - Dental Laboratory.
Location: Huntsville, Alabama.
Compensation: $20–$25 per hour.
Position Overview:
We are seeking a highly skilled Clinical Support Technical Advisor with a strong background in clinical dental assisting, particularly in a digital dental practice setting. This role is critical to ensuring providers receive prompt, accurate, and professional support for any technical or procedural inquiries. The ideal candidate will have exceptional communication skills, meticulous follow-through, and a customer-focused approach to problem-solving.
Key Responsibilities:
- Serve as the primary point of contact for provider inquiries related to dental laboratory services and digital workflows.
- Provide expert-level guidance on clinical and technical questions, ensuring accurate and timely responses.
- Collaborate with internal teams to address complex provider concerns and develop effective solutions.
- Maintain detailed documentation of support interactions, ensuring consistent and thorough follow-up on all cases.
- Stay up-to-date with industry trends, digital lab technologies, and best practices to provide informed support.
- Assist in training and education initiatives for providers and internal staff as needed.
Qualifications:
- Proven experience as a clinical dental assistant, preferably in a digital lab setting.
- Strong knowledge of dental procedures, materials, and digital workflows.
- Exceptional verbal and written communication skills, with the ability to explain complex concepts clearly.
- Highly organized with strong attention to detail and follow-through.
- Proficiency in relevant dental software and digital platforms is a plus.
- Ability to work independently while effectively collaborating with a team.
Benefits:
- Competitive hourly compensation ($20–$25 per hour).
- Opportunities for professional growth and development.
- Collaborative and innovative work environment in a cutting-edge dental laboratory.
If you are passionate about bridging the gap between clinical dentistry and digital lab technologies while delivering top-tier provider support, we encourage you to apply!
Salary : $20 - $25
