What are the responsibilities and job description for the MED SPA FRONT DESK STAFF position at dermani MEDSPA (Kennesaw)?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest requests and complaints, ensuring timely resolution
- Process payments
- Provide exceptional customer service, ensuring guest satisfaction throughout their stay
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed
Qualifications:
- Previous experience in customer service, retail sales, or front desk operations is preferred
- Strong organizational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills
- Proficient in using technology, including computers, phones, and reservation systems
- Ability to remain calm under pressure
- Attention to detail and accuracy in handling guest information and payments
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 15.00 – 16.00 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $15 - $16